Verizon NSQ412 Hold Operation, Transferring a Call to Another Station, Release Operation

Hold Operation

To place a call on hold, press the [HOLD/TRANSFER] key. The hold is automatically activated if the telephone is on a CO Line and either the [INTER- COM] or [PAGE] keys are pressed. NOTE: If no digits have been dialed on an outgoing call, the CO Line will be dropped automatically. The LCD will dis- play the text “Transfer •” for approximate- ly 10-seconds then return to default if no station number is entered (see Transferring a Call to Another Station below).

A double beep hold reminder tone is heard approximately every 30-seconds at the holding station (unless the hold reminder is disabled in programming mode). The hold is abandoned after 20 minutes if no telephone picks up the CO Line and the holding telephone has no other activity. The hold reminder and hold abandon timer are automatically activat- ed with the hold feature.

The hold is released by any system tele- phone pressing the held [CO Line] key.

Transferring a Call to Another Station

To transfer a CO Line to another system telephone, press the [HOLD/TRANSFER] key. The LCD will display:

T r a n s f e r

C I D : 1 0 0 / 1 9 8

Dial the station number to receive the call. The CO Line will be transferred automatically. The transferee will hear the CO transfer ring. The transferor will activate the hold reminder (unless the hold reminder is disabled in programming mode). All system telephones can pick up the transferred CO Line. NOTE: The transfer feature will automatically cancel if a station number is not entered within approximately 10-seconds of pressing the [HOLD/TRANSFER] key.

Release Operation

Pressing the [RELEASE] key will end the function that is active. If off-hook, the unit will return to on-hook and the display will return to idle. If programming, the unit will exit programming mode without mak-

ing any changes and the display will return to idle.

Redial and (Auto)Redial

To redial the last number dialed, up to

24-digits; obtain an idle CO Line with the handset, handsfree or headset. Press the [(AUTO)REDIAL] key. The telephone will dial the number automatically. The LCD will display the same as when making an outgoing call with the handset.

The phone can automatically redial a number up to 10 times. With the tele- phone on-hook and in an idle state, press the [(AUTO)REDIAL] key twice within 3-seconds. The telephone will automatically pick up an idle CO Line and dial the last dialed number. The tele- phone will remain off-hook for 30-sec- onds and busy tone may be audible. If nothing is done, the telephone then goes on-hook for 30-seconds. It will continue to cycle through this process for ten times unless the user stops it.

NSQ412 Four-Line Caller ID Telephone Owner’s Manual 20