Manuals / Vertical Communications / Communications / Cordless Telephone

Vertical Communications SCS 8212N Parking Calls, ∙ To park a call, ∙ To retrieve a parked call

Models: 8124S SCS 8212N 8112N 8112S 8212S

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GCA70–313

Placing Calls On Hold

4.2Parking Calls

You can place a call on hold in the system so that any station that does not have line appearance for the call can answer it. You accomplish this by placing the call in one of nine park orbits, where the call remains until it is answered. If the call is not answered within a specified period of time, the system will send it back to your station for service (this is known as park recall).

When you press a personal or group intercom button and dial a code to retrieve a parked call, the system removes it from the park orbit and places it at your station.

You can program a PARK button at your telephone and use it to simplify call parking.

∙To park a call,

1.While on the call, press INTERCOM.

2.Press ✳.

3.Dial code for park orbit (91–99for orbit 1–9).

4.Remember the code for later use or make it known to those who need to know it in order to retrieve the call.

∙To park a call using a preprogrammed PARK button,

1.While on the call, press the preprogrammed PARK button (the call is placed in a preselected park orbit).

If call is not retrieved within a programmable time limit, it reverts to the parking station as a standard held call, and only one call can be placed in an orbit at a time.

∙To retrieve a parked call,

1.From any station, press INTERCOM.

2.Press #.

3.Dial park orbit access code (91–99for orbit 1–9), or press preprogrammed PARK button.

4.Answer call.

Station User's Guide 4 – 3

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Vertical Communications SCS 8212N, 8124S, 8112N, 8112S Parking Calls, ∙ To park a call using a preprogrammed Park button

Contents

DXP, DXP Plus, and FX Series Digital Communications System O 9 0 0 Contents Operating Your Telephone With a DSS/BLF Console Using The Other Telephone FeaturesConferencing Calls Troubleshooting Your Telephone This page remains blank intentionally Programming Your Telephone Using This GuideSending And Receiving Non-Verbal Messages Appendix a Quick Reference Guide Troubleshooting Your TelephoneOverview Using Your Speakerphone Speakerphone User Guidelines Impact SCS 8212S Speakerphone Impact 8112N Telephone Knowing Your Telephone’s Functions TAP Button Volume ControlSpeaker not available on 8112N and 8212N Speaker Button not available on 8112N and 8212NNext to an Intercom button Next to a fixed feature or programmable feature buttonUnderstanding What the Lights Mean Next to a line buttonAbove the Shift button Above the Speaker buttonAbove the Mute button Adjusting The Telephone Pedestal Models 8212S and 8212N only This page remains blank intentionally Answering Intercom Calls ∙ When you hear intercom ringing two short ring burstsAnswering Calls Answering Outside Calls∙ You can respond to a Sohva in one of two ways Answering Subdued Off-Hook Voice Announcement Sohva CallsDialing Automatically Making CallsMaking Calls While on hook, press speed dial number on dial pad ∙ To automatically redial the last dialed number Dialing ManuallyRedialing a Previously Dialed Number ∙ To dial an outside number manually∙ To later redial the saved number ∙ To access line groups Using Line Groups∙ To cancel the automatic redial feature ∙ To queue for a line group ∙ To cancel line group queuingWaiting For a Line Queuing Making Intercom Calls∙ To voice announce automatically ∙ To manually cause the other telephone to ring∙ To tone call automatically ∙ To voice announce manually∙ To camp on at any busy station ∙ When you hear five short tone burstsGCA70-313 Making Calls ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy toneMaking a Subdued Off-Hook Voice Announcement Sohva This page remains blank intentionally ∙ To retrieve a held call Holding Calls∙ To place a call on hold ∙ To retrieve a held call at another station Press Intercom ∙ To place a call on exclusive hold∙ To retrieve an exclusive hold ∙ To retrieve a parked call ∙ To park a call using a preprogrammed Park buttonParking Calls ∙ To park a callThis page remains blank intentionally Transferring Calls-Screened Transferring Calls∙ To transfer an unscreened call to another system telephone Transferring Calls-UnscreenedPress TRANSFER/CONFERENCE Making a Hot Transfer∙ To make a hot transfer to another telephone in the system This page remains blank intentionally Conferencing Telephones Together Conferencing CallsConferencing Calls GCA70-313 ∙ To block voice-announced calls Press Intercom Using The OtherTelephone Features Blocking Voice-Announce Calls∙ To divert calls to the designated station Diverting Incoming Calls To Another Station∙ To forward your calls ∙ To cancel call forwarding Press IntercomForwarding Calls ∙ To mute your telephone ∙ To cancel group listeningMuting Your Telephone Not available on 8112N telephone ∙ To activate group listening while on a call∙ To disable the DND condition ∙ To enable DNDSetting The Volume Control GCA70-313 Using The Other Telephone Features Setting Your Personal Ringing Tones ∙ To turn the music off Press Intercom Using Background Music∙ To turn the music on Press Intercom Using The Imist Module Non-Verbal Messages Using The Messaging FeatureSending And Receiving Lighting The Message-Waiting Light ∙ To turn on LCD messaging Press Intercom Sending LCD MessagesThis page remains blank intentionally Programming For Speed Dialing ProgrammingStoring Speed Dial Numbers ∙ To store an intercom number at a DSS button Press Intercom Storing DSS NumbersStoring Feature Buttons ∙ To create a feature access button Press Intercom ∙ To store a fixed Response Message button Press Intercom Storing The Response Message ButtonOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Intercom then dial # Troubleshooting Your TelephoneSymptom Possible Cause This page remains blank intentionally Index Index GCA70-313 GCA70-313 Index Waiting For a Line Quick Reference Guide Feature Enable Code Disable Code Button MnemonicAppendix a 91-99 Feature Enable Code Disable Code71-77 65-68Saved Number Redial Dial Saved Number TAP Dialing Code Feature Enable CodeFeature Enable Code Pick Up Last Line Broker’s Mode 100Page Page Page Page Page Charlottesville, Virginia