GCA70–313

Troubleshooting Your Telephone

11 Troubleshooting

Your Telephone

Symptom

Possible Cause

 

 

INTERCOM light flashing.

Your messaging is set. Press

 

INTERCOM, then dial # 02 and

 

hang up.

 

Station is ringing with ringer off

 

 

HOLD light flashing with no line

Another telephone has activated

on hold.

your message waiting light. Press

 

INTERCOM and then press

 

HOLD to retrieve message. This

 

action will call party who activated

 

light. Once you have received a

 

message, party who activated light

 

(while still talking to you) must

 

press INTERCOM to turn off the

 

light.

 

 

MUTE light on.

MUTE is activated. To cancel,

 

press MUTE.

 

 

SPEAKER light on steady.

Background music feature

 

activated even thought the system

 

does not provide background

 

music. To cancel, press

 

INTERCOM then dial # 1.

 

 

Error Tone

May occur when incorrect buttons

(three steady tones)

are pressed during speed dial

 

programming. For example, if a

 

button has a line assigned to it, or

 

was not enabled for speed dial

 

programming by the installer.

 

 

If you cannot receive a voice

Voice announce block is activated.

announce call.

To cancel, press INTERCOM

 

then dial # 2.

 

 

Station User's Guide 11 – 1

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Vertical Communications SCS 8212N, 8124S manual Troubleshooting Your Telephone, Symptom Possible Cause, Intercom then dial #

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