Manuals / Vertical Communications / Communications / Cordless Telephone

Vertical Communications 8112S, SCS 8212N, 8124S, 8112N, 8212S manual Transferring Calls-Unscreened

Models: 8124S SCS 8212N 8112N 8112S 8212S

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Transferring Calls

GCA70–313

5.2Transferring Calls—Unscreened

You can answer a call at your speakerphone and transfer it to another telephone. If you transfer the call without first announcing it, you have made an unscreened transfer.

If the telephone to which you are transferring the call is busy, you must recover the call yourself or choose one of several options that may be available at your station. Also, if a transferred call is not answered after a certain length of time (as set by the installer), it recalls to your telephone. Again, you have several options for servicing the returning call.

∙To transfer an unscreened call to another system telephone,

1.Answer call.

2.Press TRANSFER/CONFERENCE (the call is automatically placed on hold).

3.Dial extension number of telephone to receive the transfer or press the DSS button for that extension.

4.Announce call.

5.Press SPEAKER to disconnect (if in speakerphone mode) or hang up. The transfer will ring at the called telephone.

NOTE: Unscreened transfers ring at busy telephones and wait to be answered.

∙If an unscreened transfer call is not answered and recalls to your telephone,

1.Press flashing line button and lift handset.

5 – 2 Station User's Guide

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Vertical Communications 8112S Transferring Calls-Unscreened, ∙ To transfer an unscreened call to another system telephone

Contents

DXP, DXP Plus, and FX Series Digital Communications System O 9 0 0 Contents Operating Your Telephone With a DSS/BLF Console Using The Other Telephone FeaturesConferencing Calls Troubleshooting Your Telephone This page remains blank intentionally Programming Your Telephone Using This GuideSending And Receiving Non-Verbal Messages Appendix a Quick Reference Guide Troubleshooting Your TelephoneOverview Using Your Speakerphone Speakerphone User Guidelines Impact SCS 8212S Speakerphone Impact 8112N Telephone Knowing Your Telephone’s Functions Speaker Button not available on 8112N and 8212N Volume ControlSpeaker not available on 8112N and 8212N TAP ButtonNext to a line button Next to a fixed feature or programmable feature buttonUnderstanding What the Lights Mean Next to an Intercom buttonAbove the Shift button Above the Speaker buttonAbove the Mute button Adjusting The Telephone Pedestal Models 8212S and 8212N only This page remains blank intentionally Answering Outside Calls ∙ When you hear intercom ringing two short ring burstsAnswering Calls Answering Intercom CallsAnswering Subdued Off-Hook Voice Announcement Sohva Calls ∙ You can respond to a Sohva in one of two waysDialing Automatically Making CallsMaking Calls While on hook, press speed dial number on dial pad ∙ To dial an outside number manually Dialing ManuallyRedialing a Previously Dialed Number ∙ To automatically redial the last dialed number∙ To later redial the saved number ∙ To access line groups Using Line Groups∙ To cancel the automatic redial feature Making Intercom Calls ∙ To cancel line group queuingWaiting For a Line Queuing ∙ To queue for a line group∙ To voice announce manually ∙ To manually cause the other telephone to ring∙ To tone call automatically ∙ To voice announce automatically∙ When you hear five short tone bursts ∙ To camp on at any busy stationGCA70-313 Making Calls ∙ To activate call waiting when you hear a busy tone ∙ To cancel call waitingMaking a Subdued Off-Hook Voice Announcement Sohva This page remains blank intentionally ∙ To retrieve a held call Holding Calls∙ To place a call on hold ∙ To retrieve a held call at another station Press Intercom ∙ To place a call on exclusive hold∙ To retrieve an exclusive hold ∙ To park a call ∙ To park a call using a preprogrammed Park buttonParking Calls ∙ To retrieve a parked callThis page remains blank intentionally Transferring Calls Transferring Calls-ScreenedTransferring Calls-Unscreened ∙ To transfer an unscreened call to another system telephonePress TRANSFER/CONFERENCE Making a Hot Transfer∙ To make a hot transfer to another telephone in the system This page remains blank intentionally Conferencing Calls Conferencing Telephones TogetherConferencing Calls GCA70-313 Blocking Voice-Announce Calls Using The OtherTelephone Features ∙ To block voice-announced calls Press IntercomDiverting Incoming Calls To Another Station ∙ To divert calls to the designated station∙ To forward your calls ∙ To cancel call forwarding Press IntercomForwarding Calls ∙ To activate group listening while on a call ∙ To cancel group listeningMuting Your Telephone Not available on 8112N telephone ∙ To mute your telephone∙ To enable DND ∙ To disable the DND conditionSetting The Volume Control GCA70-313 Using The Other Telephone Features Setting Your Personal Ringing Tones ∙ To turn the music off Press Intercom Using Background Music∙ To turn the music on Press Intercom Using The Imist Module Non-Verbal Messages Using The Messaging FeatureSending And Receiving Lighting The Message-Waiting Light Sending LCD Messages ∙ To turn on LCD messaging Press IntercomThis page remains blank intentionally Programming Programming For Speed DialingStoring Speed Dial Numbers Storing DSS Numbers ∙ To store an intercom number at a DSS button Press IntercomStoring Feature Buttons ∙ To create a feature access button Press Intercom Storing The Response Message Button ∙ To store a fixed Response Message button Press IntercomOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Intercom then dial # Troubleshooting Your TelephoneSymptom Possible Cause This page remains blank intentionally Index Index GCA70-313 GCA70-313 Index Waiting For a Line Quick Reference Guide Feature Enable Code Disable Code Button MnemonicAppendix a Feature Enable Code Disable Code 91-9965-68 71-77100 Feature Enable CodeFeature Enable Code Pick Up Last Line Broker’s Mode Saved Number Redial Dial Saved Number TAP Dialing CodePage Page Page Page Page Charlottesville, Virginia