Manuals / Vertical Communications / Communications / Cordless Telephone

Vertical Communications 8124S, SCS 8212N, 8112N Making a Subdued Off-Hook Voice Announcement Sohva

Models: 8124S SCS 8212N 8112N 8112S 8212S

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GCA70–313

Making Calls

3.11Making A Subdued Off-Hook Voice Announcement (SOHVA)

You can make a subdued voice announcement to another station that is off-hook and busy on a call if the system is arranged to provide this feature. Your telephone provides a SOHVA button for this purpose. You decide whether to deliver a SOHVA message, camp on at that station, set a message-waiting indicator, or hang up when you hear an intercom busy tone.

∙Make a SOHVA announcement using the SOHVA button as follows:

1.Make intercom call and hear busy tone.

2.Decide whether to interrupt or not.

3.If you decide not to interrupt the called party, hang up,

—OR—

to interrupt, press preprogrammed SOHVA button and hear several quick tone bursts.

5.Make announcement (busy tone means that the called telephone is in speakerphone mode and you cannot make announcement, that your SOHVA has been denied through system programming, or that the called party has blocked your SOHVA).

6.Wait on line for verbal reply.

NOTE: The caller cannot control how the announcement is received. This depends upon the equipment used and station programming.

Station User's Guide 3 – 11

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Vertical Communications 8124S, SCS 8212N, 8112N, 8112S, 8212S manual Making a Subdued Off-Hook Voice Announcement Sohva

Contents

DXP, DXP Plus, and FX Series Digital Communications System O 9 0 0 Contents Conferencing Calls Using The Other Telephone FeaturesOperating Your Telephone With a DSS/BLF Console Troubleshooting Your Telephone This page remains blank intentionally Sending And Receiving Non-Verbal Messages Using This GuideProgramming Your Telephone Overview Troubleshooting Your TelephoneAppendix a Quick Reference Guide Using Your Speakerphone Speakerphone User Guidelines Impact SCS 8212S Speakerphone Impact 8112N Telephone Knowing Your Telephone’s Functions TAP Button Volume ControlSpeaker not available on 8112N and 8212N Speaker Button not available on 8112N and 8212NNext to an Intercom button Next to a fixed feature or programmable feature buttonUnderstanding What the Lights Mean Next to a line buttonAbove the Mute button Above the Speaker buttonAbove the Shift button Adjusting The Telephone Pedestal Models 8212S and 8212N only This page remains blank intentionally Answering Intercom Calls ∙ When you hear intercom ringing two short ring burstsAnswering Calls Answering Outside Calls∙ You can respond to a Sohva in one of two ways Answering Subdued Off-Hook Voice Announcement Sohva CallsMaking Calls Making CallsDialing Automatically While on hook, press speed dial number on dial pad ∙ To automatically redial the last dialed number Dialing ManuallyRedialing a Previously Dialed Number ∙ To dial an outside number manually∙ To later redial the saved number ∙ To cancel the automatic redial feature Using Line Groups∙ To access line groups ∙ To queue for a line group ∙ To cancel line group queuingWaiting For a Line Queuing Making Intercom Calls∙ To voice announce automatically ∙ To manually cause the other telephone to ring∙ To tone call automatically ∙ To voice announce manually∙ To camp on at any busy station ∙ When you hear five short tone burstsGCA70-313 Making Calls ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy toneMaking a Subdued Off-Hook Voice Announcement Sohva This page remains blank intentionally ∙ To place a call on hold Holding Calls∙ To retrieve a held call ∙ To retrieve an exclusive hold ∙ To place a call on exclusive hold∙ To retrieve a held call at another station Press Intercom ∙ To retrieve a parked call ∙ To park a call using a preprogrammed Park buttonParking Calls ∙ To park a callThis page remains blank intentionally Transferring Calls-Screened Transferring Calls∙ To transfer an unscreened call to another system telephone Transferring Calls-Unscreened∙ To make a hot transfer to another telephone in the system Making a Hot TransferPress TRANSFER/CONFERENCE This page remains blank intentionally Conferencing Telephones Together Conferencing CallsConferencing Calls GCA70-313 ∙ To block voice-announced calls Press Intercom Using The OtherTelephone Features Blocking Voice-Announce Calls∙ To divert calls to the designated station Diverting Incoming Calls To Another StationForwarding Calls ∙ To cancel call forwarding Press Intercom∙ To forward your calls ∙ To mute your telephone ∙ To cancel group listeningMuting Your Telephone Not available on 8112N telephone ∙ To activate group listening while on a call∙ To disable the DND condition ∙ To enable DNDSetting The Volume Control GCA70-313 Using The Other Telephone Features Setting Your Personal Ringing Tones ∙ To turn the music on Press Intercom Using Background Music∙ To turn the music off Press Intercom Using The Imist Module Sending And Receiving Using The Messaging FeatureNon-Verbal Messages Lighting The Message-Waiting Light ∙ To turn on LCD messaging Press Intercom Sending LCD MessagesThis page remains blank intentionally Programming For Speed Dialing ProgrammingStoring Speed Dial Numbers ∙ To store an intercom number at a DSS button Press Intercom Storing DSS NumbersStoring Feature Buttons ∙ To create a feature access button Press Intercom ∙ To store a fixed Response Message button Press Intercom Storing The Response Message ButtonOperating Your Telephone With a DSS/BLF Console Operating Your Telephone With a DSS/BLF ConsoleAccessing The Button Levels Symptom Possible Cause Troubleshooting Your TelephoneIntercom then dial # This page remains blank intentionally Index Index GCA70-313 GCA70-313 Index Waiting For a Line Appendix a Feature Enable Code Disable Code Button MnemonicQuick Reference Guide 91-99 Feature Enable Code Disable Code71-77 65-68Saved Number Redial Dial Saved Number TAP Dialing Code Feature Enable CodeFeature Enable Code Pick Up Last Line Broker’s Mode 100Page Page Page Page Page Charlottesville, Virginia