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Vertical Communications
8112N, SCS 8212N, 8124S, 8112S, 8212S manual
Models:
8124S
SCS 8212N
8112N
8112S
8212S
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Troubleshooting
Symptom Possible Cause
Setting The Volume Control
Volume Control
∙ To enable DND
∙ To access line groups
Telephone Features
∙ To cancel line group queuing
Using This Guide
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NOTES
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Contents
DXP, DXP Plus, and FX Series Digital Communications System
O 9 0 0
Contents
Operating Your Telephone With a DSS/BLF Console
Using The Other Telephone Features
Conferencing Calls
Troubleshooting Your Telephone
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Programming Your Telephone
Using This Guide
Sending And Receiving Non-Verbal Messages
Appendix a Quick Reference Guide
Troubleshooting Your Telephone
Overview
Using Your Speakerphone
Speakerphone User Guidelines
Impact SCS 8212S Speakerphone
Impact 8112N Telephone
Knowing Your Telephone’s Functions
Speaker not available on 8112N and 8212N
Volume Control
Speaker Button not available on 8112N and 8212N
TAP Button
Understanding What the Lights Mean
Next to a fixed feature or programmable feature button
Next to a line button
Next to an Intercom button
Above the Shift button
Above the Speaker button
Above the Mute button
Adjusting The Telephone Pedestal Models 8212S and 8212N only
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Answering Calls
∙ When you hear intercom ringing two short ring bursts
Answering Outside Calls
Answering Intercom Calls
∙ You can respond to a Sohva in one of two ways
Answering Subdued Off-Hook Voice Announcement Sohva Calls
Dialing Automatically
Making Calls
Making Calls
While on hook, press speed dial number on dial pad
Redialing a Previously Dialed Number
Dialing Manually
∙ To dial an outside number manually
∙ To automatically redial the last dialed number
∙ To later redial the saved number
∙ To access line groups
Using Line Groups
∙ To cancel the automatic redial feature
Waiting For a Line Queuing
∙ To cancel line group queuing
Making Intercom Calls
∙ To queue for a line group
∙ To tone call automatically
∙ To manually cause the other telephone to ring
∙ To voice announce manually
∙ To voice announce automatically
∙ To camp on at any busy station
∙ When you hear five short tone bursts
GCA70-313 Making Calls
∙ To cancel call waiting
∙ To activate call waiting when you hear a busy tone
Making a Subdued Off-Hook Voice Announcement Sohva
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∙ To retrieve a held call
Holding Calls
∙ To place a call on hold
∙ To retrieve a held call at another station Press Intercom
∙ To place a call on exclusive hold
∙ To retrieve an exclusive hold
Parking Calls
∙ To park a call using a preprogrammed Park button
∙ To park a call
∙ To retrieve a parked call
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Transferring Calls-Screened
Transferring Calls
∙ To transfer an unscreened call to another system telephone
Transferring Calls-Unscreened
Press TRANSFER/CONFERENCE
Making a Hot Transfer
∙ To make a hot transfer to another telephone in the system
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Conferencing Telephones Together
Conferencing Calls
Conferencing Calls GCA70-313
Telephone Features
Using The Other
Blocking Voice-Announce Calls
∙ To block voice-announced calls Press Intercom
∙ To divert calls to the designated station
Diverting Incoming Calls To Another Station
∙ To forward your calls
∙ To cancel call forwarding Press Intercom
Forwarding Calls
Muting Your Telephone Not available on 8112N telephone
∙ To cancel group listening
∙ To activate group listening while on a call
∙ To mute your telephone
∙ To disable the DND condition
∙ To enable DND
Setting The Volume Control
GCA70-313 Using The Other Telephone Features
Setting Your Personal Ringing Tones
∙ To turn the music off Press Intercom
Using Background Music
∙ To turn the music on Press Intercom
Using The Imist Module
Non-Verbal Messages
Using The Messaging Feature
Sending And Receiving
Lighting The Message-Waiting Light
∙ To turn on LCD messaging Press Intercom
Sending LCD Messages
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Programming For Speed Dialing
Programming
Storing Speed Dial Numbers
∙ To store an intercom number at a DSS button Press Intercom
Storing DSS Numbers
Storing Feature Buttons
∙ To create a feature access button Press Intercom
∙ To store a fixed Response Message button Press Intercom
Storing The Response Message Button
Operating Your Telephone With a DSS/BLF Console
Operating Your Telephone With a DSS/BLF Console
Accessing The Button Levels
Intercom then dial #
Troubleshooting Your Telephone
Symptom Possible Cause
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Index
Index GCA70-313
GCA70-313 Index
Waiting For a Line
Quick Reference Guide
Feature Enable Code Disable Code Button Mnemonic
Appendix a
91-99
Feature Enable Code Disable Code
71-77
65-68
Feature Enable Code Pick Up Last Line Broker’s Mode
Feature Enable Code
100
Saved Number Redial Dial Saved Number TAP Dialing Code
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