Vidikron VL-37 5Maintenance and Troubleshooting, Troubleshooting Tips, Troubleshooting Chart

5Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the DView. If you encounter an issue not described here, please contact your Vidikron dealer or Vidikron Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)	Solution
The display does not turn on	•	The DView is not plugged	• Ensure that the DView is
after initial installation.		in or the AC outlet is not	plugged in and that the AC
		active.	outlet is active.
	•	The remote control	• Replace the batteries.
		batteries have run out.
The display is on, but there is	•	Incorrect source selection.	• Select the correct source.
no picture or sound.	•	Source component is not	• Turn on the source
		turned on.	component.
	•	Source component is	• Check video and/or audio
		connected incorrectly or	connections to source
		not at all.	component.
Picture is okay, but there is no	•	Audio output is muted.	• Press the MUTE button on
sound.			the remote control.
	• Volume setting is too low.		• Turn up the volume.
Image is too bright and/or	•	Contrast is set too high.	• Lower the contrast setting.
lacks definition in the bright
areas of the image.

5.1

Troubleshooting Tips

Image appears “washed out” and/or dark areas appear too bright.

• Brightness is set too high.	• Lower the brightness
	setting.

Colors in the image are swapped; for example, reds appear blue or vice versa.

RGB-HD images appear “noisy.”

•The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the DView.

•Clock and Phase settings need adjustment.

•Ensure that the source outputs are connected to the correct DView input.

•Manually adjust Clock and Phase settings, or perform an Auto-Adjust (refer to PC Mode Adjust on page 34).

“Out of range” appears on-screen.

The image is too large or too small.

•The resolution and frequency of the video card in the computer are not compatible with the DView.

•Image size needs adjusting.

•Select a compatible resolution and vertical frequency (refer to

Computer/Video Signal Compatibility on page 53).

•Adjust the image size (refer to PC Mode Adjust on page 34).

Vidikron VL-37 Owner’s Operating Manual 45