41
Product Care
40
Product Care
After a Power Failure
After a power failure the cook and time display flashes <12:00>.
• Turn knob to set time and press to confirm.
The settings remain unchanged.
In the event of a power failure during descaling:
• Press knob. Descaling continues automatically. The phase that was
interrupted will be repeated.
Troubleshooting Service InformationIf service is required:
1. Call your dealer or authorized service agency. The name of the authorized
service agency can be obtained from the dealer or distributor in your area.
2. Have the following information readily available:
a.Model number
b.Serial number
c. Date of purchase
d.Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking at (888) 845-4641 or write
to:
VIKING PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is
ever required. The serial number and model number for your oven is located
on the identification plate mounted on the bottom left side of the oven door
opening.
Model number ___________________Serial number____________________
Date of purchase _________________ Date installed ____________________
Dealer's name _____________________________________________________
Address ___________________________________________________________
___________________________________________________________________
If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.
This manual should remain with the oven for future reference.