![](/images/new-backgrounds/1201590/20159067x1.webp)
Double click the newly setup connection. A dialing information window will pop up. Enter “root” as user
name and the serial number labeled on the bottom side of the box as the password and click on . The user name and password are identical to what is used in web access and may be changed by administrators after successful installation.
Notice that the letters in the serial number should be capital form. For example, type 'A' instead of 'a'. After some negotiation prompts, a connection status window will show the speed is 115200 bps.
After connection is established successfully, go to the next section, "First access to VisualServer".
If an error message indicates a hardware error while connecting for the first time, especially in a Windows 2000 environment, try again to recovery the possible detection failure.
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