After pressing the power button, the power indicator light blinks rapidly.
The tablet has not been paired to a computer, or the connection has been broken either by pressing the tablet’s CONNECT button or by deleting the pairing from the Bluetooth control panel. Pair the tablet to your computer as described in establishing a Bluetooth connection.
The power indicator light does not come on after pressing the power button.
Try again. If the light does not come on after repeated attempts, your battery charge may be too low.
Plug in the AC power adapter and try again. If the charging indicator does not light the battery may be defective.
When pairing the tablet, the tablet does not appear in the list of available devices to pair.
•The tablet should appear in the pairing list with a mouse icon named
WACOM PEN TABLET.
•If the power indicator light is not blinking, press the CONNECT button on the back of the tablet to make the tablet discoverable. The tablet will be in discoverable mode for three (3) minutes and the power indicator light will blink twice per second.
•Verify that your Bluetooth configuration supports Bluetooth Specification v1.1 or later with Human Interface Device (HID) profile.
•Make sure the tablet is not too far away from the antenna, and that there are no metal obstructions between the Bluetooth antenna and the tablet.
A “pairing unsuccessful” message is displayed when attempting to link the tablet to the computer.
Check for possible interference from other wireless devices, such as from a cordless telephone or microwave oven. If you suspect interference, turn off the interfering device or move it farther away from your computer.
Try again linking the wireless tablet to the computer.
Pairing was successful, but the | Be sure that you have correctly installed the Wacom Pen Tablet driver | |
wireless tablet does not seem | software. | |
to work correctly. | See also optimizing the Bluetooth connection. | |
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The tablet works fine when the | • Open the battery compartment and make sure the battery is | |
power adapter is connected, | properly connected. | |
but switches off as soon as the | • Check the battery appearance to ensure there is no leakage or other | |
adapter is disconnected. | ||
indication of damage. | ||
| ||
| • Charge the battery overnight and try again. If the problem | |
| persists, the battery may be defective and can no longer hold a | |
| charge. You will have to purchase a replacement battery from | |
| Wacom. See ordering parts and accessories. |
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