Cannot move the cursor where you want to on the screen, or the line you are drawing does not line up with the location of the pointer in paint applications.
Open the Pen Tablet control panel. Verify that PEN MODE is selected. If this does not help, click on the DEFAULT button to reestablish the default tablet to screen mapping. If you are still having difficulty, remove the tablet preferences (see next tip).
You suspect the tablet | Delete the tablet preferences as follows: | |
preferences may be corrupted, | Windows: Click the START icon and select ALL PROGRAMS. Then select | |
or want to make certain that all | ||
PEN TABLET and PEN TABLET PREFERENCE FILE UTILITY. In the dialog | ||
settings are at their factory | ||
box that appears, click on the REMOVE MY PREFERENCE FILE button to | ||
defaults. | ||
delete the preferences for the current user. To delete preferences for | ||
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| multiple users on Windows Vista or XP systems, click on the REMOVE | |
| ALL PREFERENCE FILES button. Note that administrator rights are | |
| required to delete preferences for all users. Relaunch any currently | |
| open | |
| Macintosh: For a single user, delete the tablet preferences by first | |
| choosing your HOME folder from the GO menu. Then open your home | |
| LIBRARY folder. Within your home LIBRARY folder, open the | |
| PREFERENCES folder and delete the COM.WACOM.PENTABLET.PREFS file. | |
| Log out, then log back in. When the tablet driver loads it will create a | |
| new preferences file with the factory defaults. | |
| For multiple users, delete all tablet preferences by first opening the main | |
| APPLICATIONS folder. Then open the TABLET folder and run the REMOVE | |
| PEN TABLET utility. When the utility starts, click on the REMOVE ALL | |
| PREFERENCE FILES button. Log out, then log back in. The tablet driver | |
| will be restarted, creating new preferences files with the factory defaults. | |
| Note: Do not manually remove the PEN TABLET.PREFPANE file from the | |
| main LIBRARY PREFERENCEPANES folder. This file is only to be removed | |
| when uninstalling the tablet software driver, and then only when using | |
| the REMOVE PEN TABLET utility. | |
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The computer does not go to | When you are not using the pen or cordless mouse, remove them from | |
sleep. | the tablet surface or the tablet will continue to send data, keeping the | |
| computer awake. | |
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When using the tablet the | On rare occasions the tablet may receive interfering radio frequencies | |
screen cursor is very erratic or | from a computer display or nearby AM radio station. If you notice | |
jumps around. | interference from a display, try moving the tablet at least six (6) inches | |
| away from the display, or change the display refresh rate or resolution. | |
| If the screen cursor lags or jumps, try optimizing the Bluetooth | |
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When using the tablet, the | See optimizing the Bluetooth connection for tips on improving the | |
screen cursor or pen strokes | Bluetooth connection. | |
seem to lag or skip in some |
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applications. |
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