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WINDOWS-SPECIFIC PROBLEMS

After changing right- and left- handed settings in the system’s Mouse control panel, the pen tip no longer functions properly and the cordless mouse button functions are reversed.

This will reverse the right and left button settings on your Wacom tools. Restart Windows for your Wacom tool settings to be correctly recognized.

MACINTOSH-SPECIFIC PROBLEMS

At startup, a dialog box

The tablet was not detected at startup. Make sure the Bluetooth

appears telling you that either

connection to your tablet is active. Make sure also that the tablet power

the driver failed to load or the

indicator light is illuminated.

tablet preferences have not yet

From the GO menu, select the UTILITIES folder and launch the SYSTEM

been created.

PROFILER. Select Bluetooth from the Hardware section of the CONTENTS

 

 

list. A Wacom Bluetooth tablet should be listed. If a tablet model is not

 

listed, check the Bluetooth wireless connection.

 

If you are still having problems, go to the Applications/Utilities folder,

 

open the Disk Utility program, and run REPAIR DISK PERMISSIONS from

 

the FIRST AID tab. If this does not help, contact Wacom for Technical

 

Support. See technical support options.

 

 

Cannot switch off Graphire

Switch off the tablet before closing the lid on your Apple laptop.

Bluetooth after closing the lid

Do not worry. The tablet will automatically switch off five (5) minutes

on an Apple laptop computer.

after you close the lid on your Apple laptop.

 

 

Alternatively, if you prevent Bluetooth devices from waking your

 

computer, the tablet will immediately switch off when your computer

 

goes to sleep or when you close the lid of your Apple laptop. To prevent

 

Bluetooth devices from waking your computer:

 

1. From the Apple menu, choose SYSTEM PREFERENCES....

 

2. Click on the BLUETOOTH icon, located in the HARDWARE section of

 

the System Preferences pane.

 

3. In the BLUETOOTH control panel, select the SETTINGS tab.

 

4. Make sure that the ALLOW BLUETOOTH DEVICES TO WAKE THIS

 

COMPUTER option is not checked.

 

5. Quit System Preferences.

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