Diagnostic Code Chart Electronic Thermostat (ET)
IMPORTANT: Before attempting to adjust the ther- mostat, read the “Water Temperature Regulation” section page 10.
The Electronic Thermostat (ET) is designed so that it may control the water heater without the Energy Smart® Module (ESM) being operated, see page 12.
Diagnostic |
LED Light |
Setpoint
Knob
Electrical Shock Hazard
Do not remove the plactic guard from over wiring.
If the instructions are not clear, contact a qualified
person. | Plastic Guard |
|
Do not touch electrical wiring.
Failure to do so can result in death or electrical shock.
(ESM) | (ET) | INDICATES |
| CORRECTIVE ACTION* |
ERROR CODE | DIAGNOSTIC LED |
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| LIGHT ON | Normal operation. | None | |
| (Green Flash) |
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| NO LIGHT | No electrical power to control board | 1. | Check for blown fuses or tripped breaker. |
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| or diagnostic LED light burned out. | 2. | If diagnostic LED light is burned out, replace Electronic Thermostat |
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| (ET). |
E01 | 1 FLASH | 1. | Turn off electrical power at breaker, add water. | |
| (Red) | tank not completely full of water. | 2. | Turn on electrical power at breaker. |
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| 3. | See “Water Heater |
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E02 | 2 FLASHES | Water temperature exceeded high | 1. | Turn off electrical power at the breaker. |
| (Red) | limit. | 2. | Press the reset button (see Figure 10A). |
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| 3. | Turn on electrical power at breaker. |
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| 4. | If error returns call a service technician for assistance. |
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E03 | 3 FLASHES | Upper thermistor sensor failure. | 1. | Turn off electrical power at the breaker. |
| (Red) | (Note: Upper thermistor sensor is | 2. | Replace Electronic Thermostat (ET). |
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| part of the ET) | 3. | Turn on electrical power at breaker. |
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E04 | 4 FLASHES | Upper element circuit failure. | 1. | Turn off electrical power at the breaker. |
| (Red) | (Note: Lower element is still operable) | 2. | Check element circuits for resistance of |
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| 3. | Check wires at elements and Electronic Thermostat (ET) for damage. |
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| If this 4 flashes condition continues, replace Electronic Thermostat (ET). |
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| 4. | Turn on electrical power at breaker. |
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E05 | 5 FLASHES | Lower element circuit failure. | 1. | Turn off electrical power at the breaker. |
| (Red) | (Note: Upper element is still operable) | 2. | Check element circuits for resistance of |
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| 3. | Check wires at elements and Electronic Thermostat (ET) for damage. |
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| If this 5 flashes condition continues, replace Electronic Thermostat (ET). |
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| 4. | Turn on electrical power at breaker. |
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E06 | 6 FLASHES | Electronic Thermostat (ET) failure | 1. | Turn off electrical power at the breaker. Now turn on electrical power to |
| (Red) | (Internal processor). |
| see if error clears. If error has not cleared, replace Electronic Thermo- |
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| stat (ET). |
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| 2. | Turn on electrical power at breaker. |
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E07 | 7 FLASHES | Lower thermistor sensor failure. | 1. | Turn off electrical power at the breaker. |
| (Red) |
| 2. | Check electrical connections at Electronic Thermostat (ET). |
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| 3. | Replace Lower Thermistor Sensor. | |
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| 4. | Turn on electrical power at breaker. |
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E08 | 8 FLASHES | Energy Smart® Interface | 1. | Turn off electrical power. |
| (Red) | Module(ESM) failure. | 2. | Check wires at the interface module for damage. |
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| 3. | If this 8 flashes condition continues, replace module (ESM). |
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| 4. | See “Overriding The Interface Module (ESM)” by unplugging from the |
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| Electronic Thermostat (ET) on page 12. NOTE: Electronic Thermostat |
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| (ET) will continue to be operate, hot water will still be available. |
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| 5. | Turn on electrical power at breaker. |
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*These instructions are brief and intended as guidance for a qualified person. If you lack the necessary
skills to perform these procedures call
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