IF YOU NEED ASSISTANCE OR SERVICE

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

Burner flames

Air/gas mixture is incorrect.

Contact an authorized service

lift off ports, are

 

technician to check air/gas mixture.

yellow, or are

 

 

noisy when

 

 

turned off

 

 

 

 

 

Burner makes

Burner is wet from washing.

Let dry.

popping noise

 

 

when on

 

 

 

 

 

The control

You are not pushing in before

Push control knob(s) in before turning

knob(s) will

turning.

to a setting.

not turn

 

 

 

 

 

Self-Cleaning

During a delay start the

Reset clock to show the correct time

cycle will not

range clock does not show

of day. (See page 11.)

operate

the correct time of day.

 

 

A delayed start time has

Wait for the start time to be reached

 

been set.

or cancel and reset the control.

 

The door is not shut.

Make sure the oven door is

 

 

completely closed.

 

 

 

Cooking results

The range is not level.

Level range. (See Installation

are not what

 

Instructions.)

you expected

The oven temperature seems

Adjust the oven temperature control.

 

too low or too high.

(See “Adjusting the oven temperature

 

 

control” on page 14.)

 

The oven was not preheated

Preheat oven if called for in recipe.

 

as the recipe calls for.

 

 

The pans are not the type or

Refer to a reliable cookbook for

 

size recommended in the

recommended pan type and size.

 

recipe.

 

 

There is not proper air circula-

Allow 112 to 2 inches (4 to 5 cm) on

 

tion around pan when baking.

all sides of the pans for air circulation.

 

Flame size does not fit the

Adjust flame size to fit cookware.

 

cookware being used.

 

 

When broiling, you have not

Completely close oven door.

 

completely closed the oven

 

 

door.

 

 

The flow of combustion and/

Remove blockage to airflow to and

 

or ventilation air to the range

around range.

 

is blocked.

 

 

 

 

“F-” shows on

 

Call for service. (See Step 3 on

the display

 

page 38.)

 

 

 

33

Page 33
Image 33
Whirlpool SS385PEE Lift off ports, are, Yellow, or are Noisy when Turned off Burner makes, Popping noise When on Control