6.Resolving printer problems

This chapter describes printer-related problems other than paper jams, and suggests corrective actions. (Refer to “Clearing paper misfeeds and jams” for information on paper jams.

Symptom

Probable cause

Action

 

 

 

Printed sets are not stitched.

Stitcher/stacker is out of wire

If you have completed Advanced

 

(fault code L152), or is

Customer Training (ACT), follow the

 

jammed (fault code L172), or

recommended procedures to correct

 

stitching head has

the problem. If not, contact your

 

malfunctioned (various fault

supervisor or your service

 

codes).

representative. Until the problem is

 

 

fixed you can continue printing without

 

 

stitching the output.

 

 

 

Printing stops and the printer

Incorrect paper size or a

1. Check the paper in the indicated

console displays a message

damaged sheet.

tray.

indicating that an incorrect

 

2. If the paper is not the correct size,

paper size is loaded in a

 

 

load the correct size paper.

feeder tray.

 

 

 

 

 

If the paper size is correct, press the

 

 

Continue button to resume printing.

 

 

 

The number displayed in the

Stitching wire has decreased

If you have completed Advanced

Wire Percentage indicator of

to a percentage

Customer Training (ACT), follow the

the printer console begins to

predetermined by the service

recommended procedures to correct

flash, and the message

representative.

the problem. If not, contact your

STITCHER LOW ON WIRE

 

supervisor or your service

appears when you start a new

 

representative. You can continue

print job.

 

printing, but the stitcher may run out of

 

 

wire.

 

 

One percent of the wire will stitch

 

 

about 300 sets (maximum).

 

 

 

Printer console displays the

Faulty component in the

1. Clear the message by pressing

message

offsetting mechanism of the

the Continue button on the printer

OFFSET FAILED, SET IN

stitcher.

console.

OUTPUT BIN NOT OFFSET,

 

2. Call customer service support for

but the printed sheets in the

 

 

further assistance.

stitcher/stacker tray are offset

 

 

 

normally.

 

 

 

 

 

Troubleshooting Guide

6-1

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Xerox 4090 IPS manual Resolving printer problems, Symptom Probable cause Action

4090 IPS specifications

The Xerox 4090 IPS and the Xerox 4050 IPS are two of the most advanced digital printing solutions offered by Xerox, catering to the needs of high-volume printing environments. Both models are designed to enhance productivity and deliver exceptional print quality, making them ideal for commercial printing houses, universities, and corporate environments.

The Xerox 4090 IPS, for instance, boasts a robust design capable of handling large print jobs with ease. Its standout feature is its high-speed printing capability, reaching up to 90 pages per minute. This speed is complemented by the advanced imaging technology that guarantees sharp text and vibrant images. The 4090 IPS utilizes a laser printing mechanism, which contributes to its ability to produce fine detail and consistency across various media.

On the other hand, the Xerox 4050 IPS offers slightly lower speed at 50 pages per minute but compensates with additional versatility. It supports a diverse range of media types, including heavy cardstock, envelopes, and labels, making it a perfect choice for businesses requiring varied print outputs. Both models feature a powerful processor and an extensive memory capacity, ensuring seamless print processing even for complex documents loaded with graphics and images.

Both printers come equipped with Xerox’s Intelligent Print System (IPS) technologies, which optimize print workflows for efficiency and manageability. This system allows for easy integration into existing network environments and supports various file formats, enhancing compatibility across different platforms. In addition, the user-friendly interface and touchscreen control panel simplify navigation and job management.

Security features are also a priority in both models. They include secure print functionalities and options for user authentication, ensuring that sensitive information remains protected during the printing process.

In summary, the Xerox 4090 IPS and 4050 IPS deliver outstanding performance through their high-speed printing, exceptional print quality, and adaptability to various media types. Coupled with innovative technologies designed for efficiency and security, these printers are well-suited for organizations needing reliable and high-quality printing solutions. Overall, both the 4090 IPS and 4050 IPS represent a significant advancement in digital printing technology, setting a high standard in the industry.