7.Resolving system problems

This chapter describes various system problems and suggests corrective actions.

NOTE: The syntax for the actions listed is for CLI users. If using the GUI, refer to the online help for equivalent procedures.

Symptom

Probable cause

Action

 

 

 

 

Blank display: pressing a

Monitor is powered off;

1.

Make sure that the monitor is powered

key fails to restore image.

brightness and contrast

 

on.

NOTE: If you have a

controls are misadjusted;

2.

Make sure that the brightness and

or there’s a more serious

SunBlade 1000, the

 

contrast controls (if available) are turned

problem.

 

monitor takes one minute

 

far enough to the left to brighten the

 

 

to display following restart.

 

 

screen.

Do not restart the system

 

3. If the monitor is powered on and controls

while waiting for the

 

 

 

are turned to the left, call the service

monitor to display.

 

 

 

 

representative.

 

 

 

 

 

 

The first job to print after a

This is normal operation.

No action is needed. Subsequent jobs should

reboot or a diagnostics

 

print without a delay.

session takes 30 to 60

 

 

 

seconds longer than usual.

 

 

 

 

 

 

User says a job is not

The jobs is ineligible due to

• Enter List Documents Ineligible.

printing.

unavailable resource.

• Load the appropriate resource.

 

 

 

 

 

 

 

Queueing is stopped.

Enter Show Status.

 

 

• Enter the Start Queueing command.

 

 

 

 

The virtual printer is

• Enter List Virtual Printers.

 

stopped.

• Enter Start Virtual Printer

 

 

 

 

 

<printer_name>.

 

 

 

 

The jobs are held.

• Enter List Documents Held.

 

 

• Release the job if appropriate.

 

 

 

 

The job never arrived.

• Enter List Documents All.

 

 

• Ask the user to resend. If the job still does

 

 

 

not arrive, consult with the network or

 

 

 

workstation administrator.

 

 

 

 

Troubleshooting Guide

7-1

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Xerox 4090 IPS manual Resolving system problems

4090 IPS specifications

The Xerox 4090 IPS and the Xerox 4050 IPS are two of the most advanced digital printing solutions offered by Xerox, catering to the needs of high-volume printing environments. Both models are designed to enhance productivity and deliver exceptional print quality, making them ideal for commercial printing houses, universities, and corporate environments.

The Xerox 4090 IPS, for instance, boasts a robust design capable of handling large print jobs with ease. Its standout feature is its high-speed printing capability, reaching up to 90 pages per minute. This speed is complemented by the advanced imaging technology that guarantees sharp text and vibrant images. The 4090 IPS utilizes a laser printing mechanism, which contributes to its ability to produce fine detail and consistency across various media.

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Both printers come equipped with Xerox’s Intelligent Print System (IPS) technologies, which optimize print workflows for efficiency and manageability. This system allows for easy integration into existing network environments and supports various file formats, enhancing compatibility across different platforms. In addition, the user-friendly interface and touchscreen control panel simplify navigation and job management.

Security features are also a priority in both models. They include secure print functionalities and options for user authentication, ensuring that sensitive information remains protected during the printing process.

In summary, the Xerox 4090 IPS and 4050 IPS deliver outstanding performance through their high-speed printing, exceptional print quality, and adaptability to various media types. Coupled with innovative technologies designed for efficiency and security, these printers are well-suited for organizations needing reliable and high-quality printing solutions. Overall, both the 4090 IPS and 4050 IPS represent a significant advancement in digital printing technology, setting a high standard in the industry.