Resolving system problems
Symptom | Probable cause | Action | |
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The IPDS host receives a | If a virtual printer is | 1. | Enter Show Status to ensure there is no |
Not Ready message from | specified for a job, and the |
| other problem. If you have a stoppage |
the DocuPrint NPS/IPS. | virtual printer properties |
| due to the status shown, correct the |
| are changed, then the |
| problem status. |
| virtual printer stops and | 2. | Enter List Virtual Printer or Show IPDS |
| sends a not ready | ||
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| Virtual Printer to see if the virtual printer | |
| message to the host. |
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| is stopped. | |
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| 3. | Enter Start Virtual Printer <vpname>. |
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| Queueing has stopped. | 1. | Enter Show Status to determine if |
| The job pool manager |
| printing is stopped. |
| cannot accept any jobs | 2. | Enter Start Queueing. |
| when queuing has | ||
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| stopped. |
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| The IPDS job is not | 1. | Enter Show Status to determine if |
| selected for printing |
| printing is stopped. |
| because printing has | 2. | Enter Show IPDS Status to determine if |
| stopped. | ||
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| IPDS printing is stopped. | |
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| 3. | Enter Start Printing or Start IPDS |
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| Printing. |
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| Out of paper condition | 1. | Enter Show Status. |
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| 2. | Reload the paper tray. |
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Restarting the system after an error
condition when printing an IPDS job
To restart the system after you have cleared an error condition:
1.Drain the printer at the host. (Follow procedures for your host system.)
2.In an MVS environment, cancel the FSS (Functional Subsystem), which automatically drains the printer.
3.Restart the Printer Controller.
4.Restart the printer at the host.
Troubleshooting Guide |
