XEROX CUSTOMER RESOURCES
XDSS representatives will explain the services available, answer your questions, and take orders for documentation.
Xerox Supplies Order Service
To avoid downtime, be sure always to have an adequate amount of the necessary supplies available. To do this, you need to establish a procedure for checking and ordering supplies. A supplies checklist is provided in the Xerox 4635 LPS Installation Planning Guide to help you with this task.
It is important that you check your supplies regularly and order before you run out. Please plan on approximately five working days for delivery after the order has been placed. (Arrangements can be made to provide them sooner in emergency situations.)
Your Xerox site representative can help you submit the initial order of supplies needed for installation. These items include paper, dry ink, fuser agent, and developer.
Once your printer©s volume is established, planning ahead and buying Xerox supplies in quantity can save you money. Your Xerox supply specialists can help you.
There are two centers available to assist you:
·To order Xerox paper, transparencies, labels, dry ink, fuser agent, and magnetic tape, call the following
If you prefer, you may mail orders to:
Xerox Corporation
P.O. Box 25075
Santa Ana, CA
·To order cleaning supplies, call the Xerox Parts Marketing Center weekdays between 5:00 a.m. and 5:00 p.m. Pacific time, at:
You may also mail cleaning supply orders to:
Xerox Corporation
Parts Marketing Center
Building
P.O. Box 1020
Webster, NY 14580
Please provide the following information when placing orders:
·Your customer number (provided by your Xerox site representative)
·Your LPS model: 4635
·Your supply order, including:
ÐItem name
ÐPart number
ÐQuantity desired
ÐIf your company requires a purchase order for payment of an invoice, you need to provide the purchase order number to Xerox at the time you place the order.
XEROX 4635 LASER PRINTING SYSTEM PRODUCT REFERENCE |
