An ink cartridge is empty, or the wrong brand of ink cartridge is installed.

An ink cartridge is not installed correctly.

The print head is not installed.

Click the <Change> button on the Maintenance property page, and then follow the instructions to replace the ink cartridge.

Press and release the Printer Control (green) button to center the print carriage. Open the printer cover and snap each ink cartridge into position by pressing the cartridge down and into the print head. If this problem persists:

Remove the print head from the printer. Remove and reinstall each cartridge. Be sure to press each cartridge down and into the print head.

Install the print head (see the Quick Reference Guide).

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Xerox DocuPrint C6 manual