The print is faint or missing
Cause | Suggested Solution |
The paper used is not recommended for the printer.
Certain papers (recycled paper) may cause poor quality output. Best results will be achieved by using paper developed for ink jet printers.
An ink cartridge is empty.
Replace the ink cartridge. Click the <Change> button on the Printer property page, and then follow the instructions on the Quick Start Guide for replacing the ink cartridge.
An ink cartridge is clogged, or the print head needs to be cleaned.
The Print quality option is set
to Draft.
Click the Cartridge <Clean> button on the Maintenance property page.
After cleaning the ink cartridge, run a test print by clicking the <Test> button on the Maintenance property page. If the print is still faint, repeat this process five more times. If the problem continues, replace the ink cartridge according to directions on the Quick Start Guide.
Select a different Print quality option.
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