Table |
| Service and Error Messages (Continued 3 of 3) | |||
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| LEDs |
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| Scanner Error. Caused by a scanner | 1. | |
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| malfunction. | and plugging it back in. | |
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| 2. Ensure condensation caused by moving the printer |
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| from a cold to a warm environment hasn’t occurred. |
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| Allow the printer to acclimate to the warmer room. |
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| 3. Verify the two Laser/Scanner Assembly connectors |
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| are firmly seated. |
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| 4. Replace scanner cable J207 on the DC Controller |
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| PCA. |
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| 5. Replace the Laser/Scanner Assembly. |
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| 6. Replace the DC Controller PCA. |
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| Formatter Error. | 1. | |
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| and plugging it back in. |
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| 2. Disconnect the parallel I/O cable and try running a |
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| printer self test. Reconnect the parallel cable if the |
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| self test is successful and try host/printer |
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| communications again. |
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| 3. If the error persists, replace the Formatter PCA. |
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| Firmware Error. | Note the LED pattern and the BiTronics error code. | |
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| Contact HP technical support with this information as |
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| well as a description of what data was sent, the |
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| errors encountered prior to the firmware error, the |
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| condition of the printer prior to the error, and any |
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| other information that may help isolate the error. |
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| Processor Error. | Note the LED pattern and the BiTronics error code. | |
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| Contact HP technical support with this information as |
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| well as a description of what data was sent, the |
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| errors encountered prior to the firmware error, the |
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| condition of the printer prior to the error, and any |
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| other information that may help isolate the error. |
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