HP 5L, 6L manual Technical Assistance, Online Services for

Technical Assistance

Online Services: for	World Wide Web URL—Printer drivers, updated HP printer software, and product and support
24-hour access to	information may be obtained from http://www.hp.com, or in Europe from http://www2.hp.com. In Japan
information over your	printer drivers may be obtained from ftp://www.jpn.hp.com/drivers/. Korea: www.hp.co.kr. Taiwan:
modem, we suggest these	www.hp.com.tw, with a local driver website of www.dds.com.tw.
services.
	HP Bulletin Board Service—Our electronic download service provides convenient access to HP
	printer drivers, updated HP printer software, product information, and troubleshooting hints. Dial (208)
	344-1691 (U.S. and Canada) and set your communication software to N,8,1. European Bulletin Board
	Service numbers are listed at http://www2.hp.com. Taiwan: (886-2) 923-3233. Korea: HITEL or
	CHOLIAN (Go HPK). Australia: (613) 9890 0276. New Zealand: (649) 356-3660.
	America OnLine—( America OnLine/Bertelsmann available in France, Germany, and UK)—Printer
	drivers, updated HP printer software, and support documentation are available to help you answer
	your HP product questions. Use Keyword HP to start your tour.
	CompuServe—Printer drivers, updated HP printer software, and interactive sharing of technical
	information with other members are available on CompuServe’s HP User’s forums (GO HP), or call
	(800) 524-3388 and ask for representative #51. (CompuServe is also available in the UK, France,
	Belgium, Switzerland, Germany, and Austria.)
Obtaining Software	Phone:	(970) 339-7009	Mail:	Hewlett-Packard
Utilities and Electronic	Fax:	(970) 330-7655		P.O. Box 1754
Information: U.S. and				Greeley, CO 80632 USA
Canada
Asia-Pacific Countries	Fulfill Plus (65) 740-4477 (Singapore, Malaysia, Indonesia, Hong Kong).
Australia/New Zealand	Call (612) 565-6099.
HP Direct Ordering for	Call (800) 446-0522 (U.S.) or (800) 387-8164 (Canada).
Accessories and Supplies
HP Support Assistant	This support tool offers a comprehensive online information system designed to provide technical and
CD-ROM	product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call
	(800) 457-1762. Fulfill Plus, (65) 740-4477 (Singapore, Malaysia, Indonesia, Hong Kong).
HP Service Information	To locate HP-authorized dealers, call (800) 243-9816 (U.S.); (800) 387-3867 (Canada).
HP Service Agreements	Call (800) 446-0522 (U.S.); (800) 268-1221 (Canada).

HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software applications and troubleshooting tips for your HP product. Call from any touch-tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.

Australia	(03) 9272-2627		Korea	(02) 769-0543
Austria	0660-8128		Malaysia	(03) 298-2478
Belgium (Dutch)	0800-1-1906		Netherlands	0800-22-2420
Belgium (French)	0800-1-7043		New Zealand	(09) 356 6642
Canada	(800)	333-1917	Norway	800-11319
China	(86 10) 6505 5280		Philippines	(65) 291-7951
Denmark	800-10453		Singapore	(65) 275-7251
English outside of UK	(31 20) 681-5792		Spain	900-993123
Finland	9800-13134		Sweden	020-795743
France	05-905900		Switzerland (German)	0800 55-1527
Germany	0130-810061		Switzerland (French)	0800 55-1526
Hong Kong	(852)	2506-2422	Taiwan	02-719-5589
India	(011)	622-6420	Thailand	(02) 661-3511
Indonesia	(21) 352-2044		United Kingdom	0800-960271
Italy	1678-59020		United States	(800) 333-1917
Japan	(813)	3335-8622

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