To remove the paper jam the fuser area of the printer must be disassembled. Fusers and pressure rollers should be checked for damage from the paper jam or the customers attempts to remove the paper jam.

The output tray fin should be installed in all LaserJet 5L’s in the affected serial number range that are returned for any service, paper jam or other.

Solution:

The out try fin (RB1-7332-000CN) should be placed in the output tray of the printer. This will decrease the number of fuser paper jams customers are experiencing. The fin should be installed in all printers that do not already have it. See graphic for placement of the part.

ADMINISTRATIVE INFORMATION —————————————————

C-2 Service Notes