Warranty

This warranty gives you specific legal rights. You may also have other rights, which may vary from area to area.

Hewlett-Packard warrants the 5L and 6L LaserJet printers against defects in materials and workmanship for a period of one year from the date of purchase by the end user and is not transferable.

During the warranty period, Hewlett-Packard will, at its option, either repair or replace hardware products that prove to be defective.

Should Hewlett-Packard be unable to repair or replace the product within a reasonable amount of time, a refund of the purchase price may be made upon return of the product. To have your printer serviced by Hewlett-Packard, you must make arrangements to have it serviced in the country of purchase.

Warranty Exclusions

The warranty on your HP LaserJet printer shall not apply to defects or damage resulting from:

Improper or inadequate maintenance by customer.

Customer-supplied software or interfacing.

Unauthorized modification or misuse.

Operation outside of the environmental specifications for the product.

Operation of nonsupported printing media.

Duty cycle abuse (see later explanation).

Operating the printer from a mechanical switchbox without a designated surge protector.

Improper site preparation and maintenance.

Use of non-HP toner cartridges (see explanation) or DRAM (JEDIA) memory cards.

The use of non-Hewlett-Packard toner cartridges does not affect either the warranty or any maintenance contract purchased from Hewlett-Packard. However, if an HP LaserJet printer failure or printer damage is found to be directly attributable to the use of any non-HP product, the repair will not be covered under the warranty or HP maintenance contract. Hewlett-Packard cannot recommend use of non-HP toner cartridges, either new or remanufactured, because they are not HP products and Hewlett-Packard cannot influence or control their quality.

Operation of the printer beyond the limit of its duty cycle (printing more than the equivalent of 4,000 single-sided pages per month on the HP LaserJet 5L or more than the equivalent of 6,000 single-sided pages per month on the HP LaserJet 6L) shall be deemed printer abuse and all repairs thereafter will be billed on a time and materials basis.

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