Worldwide Support

1

U.S. and Canada:

Customer Support & Product Repair Assistance

(Please refer to the warranty chapter of this manual for additional product repair information.)

Call (208) 323-2551 Mon-Fri 6 am to 10 pm and Saturday 9 am to 4 pm (Mountain Time) free of charge during the Warranty Period; however, your standard long-distance phone charges still apply. Please have your serial number ready when calling.

Post-warranty telephone assistance is available to answer your product questions. Call (900)

555-1500 ($2.50* per minute, U.S. only), or call (800) 999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Mon-Fri 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time). Charges begin only when you connect with a support technician.

*Prices subject to change.

Product Information

European Customer Support Center Language and In-Country Options Available

Open Monday-Friday 8:30-18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP please have the following

information ready:

 

 

 

 

 

• Product name and serial number

Date of purchase Description of the problem

 

 

 

 

 

 

 

 

Dutch

Belgium:

02 626 8806

Norwegian

Norway:

22 11 6299

English

Netherlands:

020 606 8751

Danish

Denmark:

3929 4099

Ireland:

01 662 5525

Finnish

Finland:

0203 47288

 

UK:

0171 512 5202

Swedish

Sweden:

08 619 2170

French

International:

44 171 512 52 02

Italian

Italy:

02 26410350

France:

04 50 43 9853

Spanish

Spain:

902 321 123

 

Belgium:

02 626 8807

Portuguese

Portugal:

01 441 7199

German

Switzerland:

084 880 1111

 

 

 

Germany:

0180 5 25 81 43

 

 

 

 

Austria:

0660 6386

 

 

 

In-Country Support Numbers

Africa/Middle East

(41 22) 780-7111

Argentina

(54 1)

781-4059/69

Australia

(03) 9272 8000

Brazil

(55 11) 709-1444

Canada

(208) 323-2551

China

(8610) 6261-4174; 6261-4175;

 

6261-4176; 6262-5666

Czech Republic

(42 2)

471 7321

Greece

(30 1)

689 64 11

Hong Kong

800-7729

Hungary

(36 1)

252 4505

India

(011) 6472366

Indonesia

(21) 350-3408

Japan

(31 20) 581-3318

Korea

(82 2)

3270-0700; outside Seoul, call

 

080-999-0700

Malaysia

(603) 295-2566

Mexico D.F.

(52 5)

326-4600

Mexico Guadalajara

(52 3)

669 95 00

Mexico Monterey

(52 83)

378 42 40

New Zealand

(64 9)

356-6640

Philippines

(63 2)

894-1451

Poland

(48 22)

37-5065

Portugal

(351 1)

301 7330

Russia

(7 095)

923-5001

Singapore

(65) 272-5300

Switzerla nd

(41 1)

753 7111

Taiwan

(02) 717-9609

Thailand

(662) 661-4011; 661-4012

Turkey

(90 1)

224-5925

North American Response Center

The North American Response Center (NARC) is available for technical support to assist service technicians. The NARC can be reached at 1-800-544-9976. To access this service, HP resellers must have a valid CZ number.

Product Information 1-13

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HP 6L, 5L manual Worldwide Support, North American Response Center