Service and Error Messages
Service errors prevent further printer operation until some action is taken. When there is a service error, all of the lights will turn on in a steady state. Press and hold the Front Panel Button to see a pattern in the lights. (The error will only be displayed as long as this button is pressed.) Use Table
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| Service and Error Messages (1 of 3) |
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| LEDs |
| Description |
| Recommended Action |
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| ROM/RAM Error. An error was found with |
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| the ROM or RAM. The printer believes that |
| and plugging it back in. If this doesn’t clear the error: | |
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| the ROM is corrupted or an error has been |
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| found in the RAM. |
| 2. Unplug the printer, remove any optional memory, | |
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| then power the printer back on. If the message |
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| clears, replace the memory card. |
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| 3. Replace the Formatter PCA. |
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| Fuser Error. This indicates a fusing |
| 1. Unplug the printer for 10 minutes or more. | |
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| assembly malfunction. |
| 2. Verify that the fuser connector is firmly seated in | |
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| Note: Chronic fuser failures or fuser |
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| J102 of the DC Controller PCA and that the | ||
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| overheating or both are indicators of an |
| thermistor connector (left of fusing assembly) is | |
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| uninterruptible power supply or battery |
| seated into both the printer chassis and J206 of the | |
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| backup being used with the printer. |
| DC Controller PCA. | |
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| Uninterruptible power supplies (UPS) |
| 3. Remove the connector from J102 of the DC | |
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| should not be used with the printer. |
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| Controller (See Figure |
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| between pins one and two of the cable. (This |
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| procedure will measure the continuity of the ceramic |
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| heating element.) Normal resistance is 30 ohms +/- |
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| 10 ohms. If no resistance is measured, replace the |
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| heating element. |
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| 4. Remove the thermistor (temperature feedback) |
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| connector (See Figure |
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| between pins one and two. Normal resistance is |
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| 440K ohms +/- 30K at 20 degrees C. If the resistance |
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| is not measured replace the heating element. |
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| 5. If the resistance readings are correct, yet the error |
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| persists, replace the DC Controller. |
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