Troubleshooting | HP 5L, 6L specs

7-32 Troubleshooting

Image 153

HP 5L, 6L manual Troubleshooting

Contents

Page HP LaserJet 5L HP LaserJet 6L C3941A C3990A Warranty Conventions Chapter Descriptions Here are required statements regarding RFI and laser safety List of Figures Figure B-1 Vcci Statement Japan List of Tables Viii Product Information Contents Product Information Printer Features Printer FeaturesFeatures Descriptions Paper Capacities and Sizes Identification Model and SerialHP LaserJet 5L Model and Serial Numbers HP LaserJet 6L Model and Serial Numbers Performance Specifications SpecificationsElectrical Specifications Acoustic Emissions Front/Side Views of the Printer Product Overview Front Door Assemblies Back View of the Printer Parts Exchange Program Service ApproachOrdering Parts Ordering Consumables Description Related Documentation Technical Assistance Online Services for North American Response Center Worldwide Support Warranty Exclusions Warranty Voltage Conversions Warranty LimitationsProducts sold within one country to another country Regulatory requirements Product Information Site Requirements Site Requirements Site Requirements Consider the following points before installing the printerOperating Environment Environmental Requirements Printer Space Requirements Printer Dimensions Description DimensionPrinter Space Requirements HP C3906A/F Toner Cartridge Storage ConditionsStoring Opened Toner Cartridges Toner Cartridge Distribution Toner Cartridge Handling Suggestions Operating Overview Operating Overview Control Panel Layout Using the Control Panel When this Indicator Indicator Lights 1LED Lights It means this Do this Hardware Error There is an Indicator Lights 2 Front Panel Button Front Panel Button UsageFunction Lights Action Result Self-test Page for HP LaserJet 5L Printing a Self-Test Self-test Page for HP LaserJet 6L To print a self-test Printer’s rated speed Continuous Self Test Refer to Engine Test in for the engine test procedure Useful for checking and adjusting registrationPrinting an Engine Test Engine Test Button To Reset the Printer Resetting the Printer Operating Overview Printer Maintenance Printer Maintenance Life Expectancy of Consumables Life Expectancy of Consumables Saving Toner with EconoMode Toner Cartridge LifeToner cartridge box Five Percent Text Coverage Refilled Toner Cartridges Some software applications may refer to this as draft modeRecycling Toner Cartridges Information Cleaning the Printer Cleaning Printer Components Contaminants on the roller can cause print quality problemsCleaning Printer Components Stains into fabric Cleaning Spilled Toner Functional Overview Functional Overview Basic Printer Functions Printer Functional Block Diagram DC Controller Loads DC Controller/Power System Laser and Scanner Drive Print Engine Control System Power System on DC Controller PCA T e Functional Overview Control Panel Resolution Enhancement REt EconoMode vs Normal Mode EconoModeMemory Enhancement technology MEt Functional Overview 5 Image Formation System Image Formation Block Diagram Toner Cartridge Drum CleaningDrum Conditioning Image Writing Image Fusing Image DevelopingImage Transferring Paper Feed System Simplified Paper Path Name Description Solenoid and Sensors Solenoid and Photosensors Paper Jam Detection Basic Sequence of Operation Refer to Timing Diagram on the nextPrinter Timing Period Timing Purpose General Timing Diagram HP LaserJet 5L General Timing Diagram HP LaserJet 6L Functional Overview Removal and Replacement Removal and Replacement Removal and Replacement Strategy Removal and Replacement MByte card MByte total Installing Memory Cards Dram Covers and Doors Ease of replacementBack Cover Remove the 3 screws -2, callout Back Cover Removal 2 Make certain the Input Extender is up EP Door Assembly Removal EP Door Assembly Memory Door Removal Memory Door Main Cover and Paper Input Assembly Removal Main Cover and Paper Input AssemblyRemove the toner cartridge Remove memory door Without removing the memory door Control Panel Removal Internal Assemblies Exit Roller Removal Exit Roller Assembly Delivery Assembly Removal 1 Delivery Assembly Delivery Assembly Removal 2 Fuser Pressure Plate Removal Fuser Pressure Plate Fuser Pressure Plate Replacement Heating Element Removal 1 Heating Element Heating Element Removal 2 Make sure the connectors are properly reattached Lift the Heating Element outHeating Element Removal 3 Pressure Roller On the right side of the shaft. Refer to for a part numberPressure Roller Guide Removal Face-Up/Face-Down Lever Face-Up/Face-Down Lever ReplacementUnchanged. -17 shows the lever from an HP LaserJet 5L Release mechanism Fuser Exit Roller Assembly Shows the white tab from an HP LaserJet 5LFuser Exit Roller Removal Reinstalled to exactly this position Paper Exit Sensor Flag ReplacementPaper Exit Sensor Flag Laser/Scanner Assembly Laser/Scanner Assembly RemovalTop Assemblies Solenoid Removal 1 Solenoid Solenoid Removal 2 Only one way Pickup Roller Assembly Removal 1 Pickup Roller Assembly Pickup Roller Assembly Removal 2 Paper Pickup Roller Assembly Replacement Inside/Front View Assembly Figure Paper Feed Frame Removal 1 Paper Feed Frame Paper Feed Frame Removal 2 Paper Feed Frame Removal 3 Paper Feed Frame Removal 4 Release the sensor unit connector Figure Transfer Roller Guide & Transfer Roller Kick Plate Removal Kick Plate Kick Plate Spring Replacement Separation Pad Removal Separation Pad At the same time SubpadsPlace your index finger on the subpad Press toward the top of the printer Feed Assembly Removal 1 Feed Assembly Feed Assembly Removal 2 Remove the Feed Assembly Feed Assembly Removal 3 Bottom Assemblies Memory Door GuideMemory Door Guide Removal Motor Removal Motor DC Controller Removal 1 DC Controller DC Controller Removal 2 ESD Sensitive DC Controller Removal 3 Formatter PCA Correct pieces should you need to replace themFormatter Board Removal Removal and Replacement Troubleshooting Troubleshooting Start General Troubleshooting Flowchart Exit Paper Path and Components Paper Path and Components DC Controller Diagram Priority of Errors Printer Error Troubleshooting∙ Status Messages ∙ Service and Error Messages Persists Printer Status Messages Printer Status Messages 1LEDs Description Recommended Action Happens, troubleshoot using -3 below Unclearable ErrorPrinter Status Messages 2 Service and Error Messages 1 Service and Error Messages Beam Error. There are a number of causes Formatter Error Service and Error Messages 3 Image Formation Troubleshooting Check the Toner CartridgeOz grams ∙ Replace the DC Controller Image Defect Examples Vertical Lines ∙ Your paper may not meet the requirements for the printer Character Voids Dropouts Is completely blank. If you get occasional blank pages ∙ Replace the DC Controller Troubleshooting White Horizontal Line Distorted Image or BD Failure Troubleshooting Checks Engine TestEngine Test Troubleshooting Drum Rotation Functional Check High-Voltage Power Supply Check High-Voltage Power Supply CheckToner Cartridge High Voltage Connection Points 1 Checks Action Toner Cartridge High Voltage Connection Points 2 Paper Curl Troubleshooting Paper CurlPossible Cause Recommended Action Paper Path Check Troubleshooting ToolsRemove the Printer Covers Figures 6-2, 6-3, Overriding PS204 and SW101 Repetitive Image Defect Ruler Repetitive Image Defect Ruler Troubleshooting Main Wiring Diagram Cable Pinouts Connector Signal Name Remarks Frsth Troubleshooting Parts and Diagrams Parts and Diagrams How to Use the Part Lists and Diagrams Parts and cannot be ordered through SMO Accessories and Supplies Accessories and SuppliesProduct Number Description Example Description Common Hardware Major Assembly Locations Covers and Doors Qty Description Internal Components 1 LaserJet 5L Part No Internal Components 2 LaserJet 5LPart No Internal Components 3 Parts and Diagrams DC Controller/Formatter and Cables DC Controller Case Pickup Roller Assembly Parts and Diagrams Feed Assembly Parts and Diagrams Separation Guide Assembly Parts and Diagrams Delivery Assembly Parts and Diagrams Parts and Diagrams Parts Index A-1 Parts Index Alphabetical Parts List Parts IndexParts Index Index Parts Index A-3 Parts Index Parts Index A-5 501/502 Numerical Parts Index Parts Index A-7 Numerical Parts List Parts Index A-9 Parts Index Parts Index A-11 Parts Index Regulatory Information Laser Safety U.S.A Regulatory Information Laser Statement Finland Toner Safety Ozone EmissionRegulatory Information B-3 Figure B-1 FCC Statement Class B Service Notes C-1 Fuser Accordian JamsC3941A-01 Solution Service Notes Service Notes C-3 Fuser Jam Clearing CountermeasureC3941A-02A Service Notes Index-1 Index Index-2 Index-3 Safety Index-4 C3990-90991