Extra characters, dashes, or lines appear on the printed pages

Cause

Suggested Solution

 

 

The printer cable is too long.

Port Monitoring software is active from a device previously connected to the printer (parallel) port.

Printer buffer contains data from previous print job.

Use a printer cable that is less than six feet long.

Remove all previously installed printer drivers or devices from your PC.

Unplug printer power cord to purge printer buffer. Restart PC. Reconnect printer power cord. Print document again.

Printer cable is not IEEE 1284.

Replace printer cable with IEEE

 

1284 compliant cable.

Printer is connected to the PC

Connect printer directly to the

through a pass-through device

PC.

(for example, a switch box or a

 

scanner).

 

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Xerox DocuPrint C6 manual Cause Suggested Solution