5.3.2Cleaning the Platen Roller

A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in extreme cases, cause labels to stick and wrap around the roller. To clean the platen roller:

ŒTurn ‘Off’ and unplug the printer.

•Open the access cover. Unlock the Printhead Latch and raise the Printhead Assembly. Remove media and ribbon.

ŽUsing a Cotton Swab dampened with isopropyl alcohol, clean the Platen Roller; manually rotate the roller and repeat, cleaning the entire surface. Allow the Platen Roller to dry.

•Replace ribbon and media.

•Lower the Printhead Assembly and rotate the Printhead Latch completely back, to the locked position.

‘Close the access cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.

NEVER use a sharp object to clean the Platen Roller.

CAUTION

I-Class

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Xerox I Class manual 5.3.2Cleaning the Platen Roller

Contents

Operator’s Manual Corporate Headquarters4501 Parkway Commerce Blvd Orlando, Fl Phone: Fax:Page Copyright Information Firmware Software Agreement Agency Compliance and Approvals C22.2 No. 950-M93EN60950 C US ListedPage Important Safety Instructions Contents Setting Up the PrinterPrinter Overview Getting Started Using the Front Panel Adjusting and Maintaining the Printer Troubleshooting Printer SpecificationsAppendix A Appendix B Appendix E Appendix FMenu System Multi-LanguageSupport Glossary Printer Overview 1.0About the Printer 1.0.1Standard Features Cutter, Light-Duty Backing-OnlyCutter, Standard Duty I-ClassStandard Features Listing DMXNet Linear Scanner ILPC – CG Times FirmwareInternal Rewinder Present Sensor RS-422Serial InterfaceTwinax/Coax Interface USB Port 1.1 Option Installation Experience Level for Options InstallationRecommended Installer Option 1.2Hardware Components I-Class I-Class Getting Started 2.0Unpacking the Printer 2.0.1Inspection 2.0.2Additional Requirements 2.1Media and Ribbon Selection 2.1.1Print Quality ControlsMedia Selection – Direct Thermal Media Selection – Thermal Transfer Direct Thermal Media Type Print SpeedPrint Energy Thermal Transfer Setting Up the Printer 3.0Installation Serial Port 3.0.1CommunicationsParallel Port Null Modem MXM “PC” DB9P to PrinterPart Number Part Number USB Port optional 3.1Loading Media 3.1.1Roll Media 3.1.2Fan-FoldMedia 3.2Media Sensor Adjustment Media Sensor Selection and AdjustmentMedia Type Sensor Eye Mark Position 3.3Loading Ribbon Removal Ribbon Routing Diagrams ‘Coating Side In’ Ribbon Supply Hub‘Coating Side Out’ Ribbon Supply Hub I-Class 3.4Quick Media Calibration Calibration Hints 3.5Outputting Labels 3.5.1Rewinding Removal I-Class 3.5.2On-DemandDispensing Removal I-Class 3.5.3Cutting Using the Front Panel 4.0Operation I-Class 4.0.3Quick Test Mode: Print Test Labels ŒLiquid Crystal Display 4.0.4Indicator Lights4.0.5LCD 4.0.6Resetting the Printer 4.0.6.1Soft Reset4.0.6.2Level One Reset 4.0.6.3Level Two Reset 4.1The Menu System 4.1.1Entrance and Exit Prompts MENU MODE 4.1.2Media Settings MEDIA TYPESENSOR TYPE LABEL LENGTH 4.1.3Print Control HEATPRINT SPEED FEED SPEED CUSTOM ADJUSTMENTS Print Control continued PRESENT SENSOR 4.1.4Printer OptionsMODULES SCANNER Printer Options continuedCUTTER Printer Options continued Used to set the specific number of barcodes Printer Options continued GPIO PORT 4.1.5System Settings CONFIGURATION FILEDEFAULT MODULE SINGLE BYTE SYMBOLS System Settings continued DOUBLE BYTE SYMBOLSPRINT CONFIGURATION TIME AND DATE System Settings continued CONFIGURATION LEVEL System Settings continued SET FACTORY DEFAULTSFORMAT ATTRIBUTES IMAGING MODE System Settings continued PAUSE MODEPEEL MODE SECURITY System Settings continued PLUS EMULATION System Settings continued ALLEGRO EMULATIONDPI EMULATION DPI EMULATION System Settings continued COLUMN EMULATIONSOP EMULATION BACK AFTER PRINT MENU LANGUAGE System Settings continuedFAULT HANDLING System Settings continued The distance to backup on the defective SERIAL PORT B 4.1.6CommunicationsSERIAL PORT A Communications continued PARALLEL PORT APARALLEL PORT B NIC ADAPTER Communications continued Specifies the network gateway address the HOST SETTINGS Communications continued Allows the user to disable the DPL Heat Communications continued 4.1.7 Diagnostics OPTIONS TESTINGHEX DUMP MODE PRINT TEST RATE RIBBON SENSOR LIMITS Diagnostics continuedSENSOR READINGS 4.2Display Messages 4.2.1User Prompts and Condition MessagesUser Prompts and Condition Messages Displayed Message User Prompts and Condition Messages continued Displayed MessageDescription Conditions 4.3Quick Test Mode 4.3.1Print Quality Label 4.3.2Configuration Label 4.3.3Quick Ribbon Test Label Œ Press the•Use the Key to scroll to ‘Ribbon Test Label’ ŽUse the Key to select a quantity; see Section 4.3.4Dot Test Pattern Label 4.3.5Validation Label 4.3.6User Defined Label Adjusting and Maintaining the Printer 5.0Media Sensor Calibration5.0.1Standard Calibration Step Standard Calibration continued StepOperator Action Displayed Message Notched stock: adjust Reflective stock: AdjustStandard Calibration continued Step Standard Calibration continued StepOperator Action Displayed Message 5.0.2Advanced Entry Calibration StepOperator Action Displayed Message Advanced Entry Calibration continued StepOperator Action Displayed Message Notched stock: adjust Reflective stock: AdjustAdvanced Entry Calibration continued Step Advanced Entry Calibration continued StepOperator Action Displayed Message Advanced Entry Calibration continued StepOperator Action Displayed Message Advanced Entry Calibration continued StepOperator Action Displayed Message 5.1Printhead Adjustments 5.1.1Leveling Cam Adjustment 5.1.2Burn Line Adjustment 5.2Printhead Replacement 5.3Maintenance Schedule Recommended Cleaning ScheduleArea Method 5.3.1Cleaning the Printhead 5.3.2Cleaning the Platen Roller 5.4Application Program Updates 5.3.3Cleaning Interior and Exterior Surfaces 5.4.1Updating from the Ready Mode StepDisplayed Message Operator Action 5.4.2Updating from the Download Mode StepDisplayed Message Operator Action 5.4.3Possible Problems during an Update Application Update Error MessagesDescriptions / Causes / Solutions Displayed Message 5.5Boot Loader Program Updates Boot Loader Update ProcedureStep Displayed Message I-Class Troubleshooting 6.0Problem ResolutionIf experiencing this problem… Try this solution… Erratic printing instead of the If experiencing this problem…Try this solution… If experiencing this problem… Try this solution…If there is an image on the used ribbon If there is no image on the used ribbon If experiencing this problem… Try this solution…Nothing happens when trying the I & W Class Programmer’s Manual for 6.1Fault and Warning Messages Fault MessagesPrinter Fault Messages Possible Solutions Printer Fault Messages continued Possible SolutionsDisplayed Message Description Printer Fault Messages continued Possible SolutionsDisplayed Message Description Printer Fault Messages continued Possible SolutionsDisplayed Message Description Printer Fault Messages continued Possible SolutionsDisplayed Message Description Printer Fault Messages continued Possible SolutionsDisplayed Message Description Warning Messages Printer Fault Messages continuedPossible Solutions Displayed Message Printer Warning Messages Displayed MessageDescription Actions 6.2Hex Dump Mode I-Class Printer Specifications 7.0General SpecificationsBar Codes Fonts Printing Specifications Environmental RequirementsMechanical I-4208, 7.1Media and Ribbon Requirements Printing Specifications continuedI-4212, I–4308 1 MB I-4206, Approved Media Media DimensionsMedia and Ribbon Requirements continued Designator ASCII Control Code Chart Appendix AChar Char ASCII Control Code Chart continued CharChar Char Appendix B Available Fonts and Bar CodesFonts Font Font HeightWidth Spacing Font 4: 62-characteralphanumeric Font 5: 62-characteralphanumericuppercase uppercase I-Class Font 7: OCR-A,sizeFont 8: OCR-B,size Bar Code Summary Data I-Class Bar Code A: Code Bar Code C: UPC-E Bar Code E: Code Bar Code G: EAN-8Bar Code I: Codabar Bar Code B: UPC-A Bar Code K: Plessey Bar Code M: 2 Digit UPC addendumBar Code O Code Bar Code Q: UCC/EAN Code Bar Code W1c: DataMatrix Bar Code W1f: Aztec Bar Code T: Telepen Bar Code v: FIMBar Code WG: USD-8 Bar Code W1d: QR Code Bar Code W1z: MicroPDF417 Print Resolutions and Maximum Label Widths Appendix CModule Assignments Resolutions and Widths Available Speeds and Default Settings Printer Speed Ranges and DefaultsDefault Setting Speed Range Appendix D GPIO Port DescriptionGPIO Port Connections Signal External Start of Print Control GPIO Pin ConfigurationGPIO Port Specifications Appendix E Menu System Multi-LanguageSupportRequired Software Comment Creating a Menu Language I-Class I-Class Description Advance File Handling InformationMenu Language Error Message I-Class I-Class Saving a Configuration File Appendix F Step Displayed MessageOperator Action Comments Warranty Information PrinterLimited Warranty Statement I-Class Printers When returned to the factory for service When returned to the factory for service Warranty Service ProceduresThermal Printhead, Platen Roller, and Belts General Warranty Provisions Limitation of Liability I-Class Glossary fan-fold Media that is folded and stacked I-Class I-Class