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Xerox manual Diagnostic Message Display, DocuPrint N17/N17b User Guide

Models: N17b N17

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Diagnostic Message Display

Chapter 6 of the DocuPrint N17 System Administrator Guide contains the entire set of messages which can appear on the DocuPrint N17 Control Panel display. Many of these messages are diagnostic messages which appear when there is a problem with the DocuPrint N17.

Chapter 6 of the DocuPrint N17 System Administrator Guide also contains a discussion of Print Quality symptoms and possible corrective actions.

If you have a problem with your DocuPrint N17 printer, and you cannot solve the problem using the actions suggested in Table 7.1 on page 7-3 of this guide, consult Chapter 6 of the DocuPrint N17 System Administrator Guide.

7-2❖ DocuPrint N17/N17b User Guide

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Xerox manual Diagnostic Message Display, DocuPrint N17/N17b User Guide

Contents

User Guide The Xerox DocuPrint N17 and N17b Network LaserPrinters VersionNotice Table of Contents Chapter 3 Using the Control Panel 5-17 ChapterChapter ChapterTOC-4 DocuPrint N17/N17b User Guide Getting Started Installing Your PrinterDocuPrint N17 and N17b Models User Documentation RoadmapDocuPrint N17 and N17b Models User Documentation Roadmap Printed Documentation•Quick Network Install Guide •System Administrator GuideDocuPrint N17 Product CD •Technical Information GuideUsing the CDs The documentation on the Product CD is provided as PDF files, which are opened in Adobe Acrobat Reader How Much of This Book Must Read? Printer Components Front ViewRear View Figure 1.1 Major printer componentsInstalling Your Printer Installing Your Printer1-8 DocuPrint N17/N17b User Guide •Chapter 2 of this guide provides some direction on how to install your DocuPrint N17 drivers and CentreWare software. More information is provided on the CD Test Menu Config Sheet Printing a Configuration SheetMenus Test Menu Printer Management Software and Drivers Using CentreWare DP with the DocuPrint N17Driver Features Installing CentreWare and DriversUsing CentreWare DP with the DocuPrint N17 FeatureBenefit Table 2.1 CentreWare DP key features and benefitsDocuPrint N17 PCL Printer Drivers EnvironmentPrinter Driver Table 2.2 DocuPrint N17 PCL printer driversDocuPrint N17 PostScript Printer Drivers EnvironmentPrinter Driver DocuPrint N17 PostScript Printer DriversDriver Features Driver ImageCover SecureInstalling CentreWare and Drivers Configuring Your Drivers2-8 DocuPrint N17/N17b User Guide Using the Control Panel Control Panel FeaturesChapter 3: Using the Control Panel The DisplayControl Panel Features Figure 3.1 DocuPrint N17 Control PanelReady ProcessingWaiting MenusMenu Options Menu Options3-4 DocuPrint N17/N17b User Guide Figure 3.2 DocuPrint N17 Menu Map Chapter 3: Using the Control PanelMenu Options 3-6 DocuPrint N17/N17b User Guide Paper Loading and Orientation Chapter 4: Paper Loading and OrientationSelecting Paper •Glued paper •Paper with special coating •Thermal paper •Carbon paper•Heavily textured paper •Label stock with exposed backing sheetsInput OutputPaper Size Output BinStoring Paper •Do not attempt to load ANY tray during printing Loading Paper•Do not overfill the tray Slide end guide B 2 out to align it with end guide A Loading PaperChapter 4: Paper Loading and Orientation Loading Paper Figure 4.1 Tray 1 paper orientation Top View4-8 DocuPrint N17/N17b User Guide The MBF holds •100 sheets of 20 lb 75 g/m2 paper Loading Paper 4-10 DocuPrint N17/N17b User Guidepage Loading PaperChapter 4: Paper Loading and Orientation Loading Paper Figure 4.2 MBF paper orientation Top View4-12 DocuPrint N17/N17b User Guide Figure 4.3 MBF envelope and postcard orientation Top ViewLoading Paper 1Standard orientation PCL 2Alternate orientation1Using the 500-sheet Paper Deck andCassette Cassette during printingLoading Paper If you are not changing paper size, go to StepChapter 4: Paper Loading and Orientation Figure 4.4 500-sheetPaper Deck paper orientation Top ViewLoading Paper 4-16 DocuPrint N17/N17b User GuideUsing the High Capacity FeederLoading Paper 4-18 DocuPrint N17/N17b User GuideFigure 4.5 High Capacity Feeder paper orientation Top ViewLoading Paper Chapter 4: Paper Loading and OrientationUsing the Envelope Feeder Loading PaperSlide out the envelope support Lift the envelope holderPush the envelopes gently into the printer. Do not force the envelopes between the last two rollers the two that touch, as this may cause a jam to occur Loading PaperChapter 4: Paper Loading and Orientation Automatic Tray Switching Paper Size/Type Mismatch Weight PrintingDuplex Two-Sided Paper SizePrint Orientation and Control Panel Settings 4-26 DocuPrint N17/N17b User Guide Clearing Jams and Jam Recovery Chapter 5: Clearing Jams and Jam RecoveryPaper Jams What Causes a Paper Jam?Jams Clearing PaperDescription/Corrective Action MessageTable 5.1 Paper jam messages Message Table 5.1 Paper jam messages continuedDescription/Corrective Action Message Description/Corrective ActionOffset Jam Open Rear CoverTray 1 Jam Open Tray Chapter 5: Clearing Jams and Jam RecoveryClearing Paper Jams MBF Jam MBF Jam Remove All PaperClearing Paper Jams 5-8 DocuPrint N17/N17b User GuideTray 2 Jam with 500-sheetPaper Deck and Cassette Chapter 5: Clearing Jams and Jam RecoveryTray 2 Jam Open Tray Clearing Paper JamsTray 3 Jam with 500-sheetPaper Deck and Cassette Tray 3 Jam Open TrayClearing Paper Jams 5-10 DocuPrint N17/N17b User GuideTray 2 or Tray 3 Jam with 2,000-sheetHCF message Env. Feeder Jam Remove All EnvelClearing Paper Jams 5-12 DocuPrint N17/N17b User GuideOCT Jam Duplex Module Jam Paper Jam Open Rear CoverClearing Paper Jams 5-14 DocuPrint N17/N17b User GuidePaper Exit Jam Chapter 5: Clearing Jams and Jam Recoverymessage Clearing Paper Jamsmessage Paper Jam Open Front CoverClearing Paper Jams 5-16 DocuPrint N17/N17b User GuidePaper Size Jam Open Rear Cover Chapter 5: Clearing Jams and Jam RecoveryClearing Paper Jams Misfeed Jam at Startup Tray Jam Open All TraysClearing Paper Jams 5-18 DocuPrint N17/N17b User GuideOpen the rear cover 5-20 DocuPrint N17/N17b User Guide Replacing Consumables Replacing the EP CartridgeReplacing the Fuser Cartridge/BTR Chapter 6: Replacing ConsumablesReplacing the EP Cartridge Replacing the EP Cartridge6-2 DocuPrint N17/N17b User Guide Replacing the EP Cartridge Remove the new EP cartridge from its wrapperRemove the tape strip Chapter 6: Replacing ConsumablesReplacing the EP Cartridge 6-4 DocuPrint N17/N17b User GuideReplacing the Fuser Cartridge BTR Replacing the Fuser Cartridge/BTR 6-6 DocuPrint N17/N17b User GuideSlide the new fuser cartridge into the printer Replacing the Fuser Cartridge/BTRChapter 6: Replacing Consumables Replacing the Fuser Cartridge/BTR 6-8 DocuPrint N17/N17b User GuideLift the BTR out of the printer Replacing the Fuser Cartridge/BTRChapter 6: Replacing Consumables Ready Replacing the Fuser Cartridge/BTR6-10 DocuPrint N17/N17b User Guide Troubleshooting Diagnostic Message DisplayPrinter Operation Problems Chapter 7: TroubleshootingDiagnostic Message Display Diagnostic Message Display7-2 DocuPrint N17/N17b User Guide Printer Operation Problems ProblemAction Printer Operation ProblemsTable 7.1 Printer operation problems continued ProblemPrinter Operation Problems ActionProblem Printer Operation ProblemsChapter 7: Troubleshooting ActionProblem Printer Operation ProblemsAction 7-6 DocuPrint N17/N17b User GuideReferences Chapter 8: References•Maintenance of the DocuPrint N17 •Special DocuPrint N17 Features and Options•Printer Specifications Further References•DocuPrint N17 Unique Printer Commands •Network Installation Information•DocuPrint N17 Support Information •DocuPrint N17 CentreWare Information8-4 DocuPrint N17/N17b User Guide CE Declaration Appendix A: CE Declaration A-1CE Declaration A-2 DocuPrint N17/N17b User GuideCE Declaration Appendix A: CE Declaration A-3A-4 DocuPrint N17/N17b User Guide Numerics IndexIndex IX-2 DocuPrint N17/N17b User Guide