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manual A-4 DocuPrint N17/N17b User Guide
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N17b
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Troubleshooting
Specs
Install
Printing a Configuration Sheet
Printer Operation Problems
Diagnostic Message Display
•DocuPrint N17 Unique Printer Commands
Print Orientation and Control Panel Settings
Clearing Jams and Jam Recovery
Weight
Page 100
Image 100
A-4
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DocuPrint N17/N17b User Guide
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Page 101
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Contents
User Guide
The Xerox DocuPrint N17 and N17b Network Laser
Printers
Version
Notice
Table of Contents
Chapter 3 Using the Control Panel
5-17
Chapter
Chapter
Chapter
TOC-4 DocuPrint N17/N17b User Guide
Getting Started
Installing Your Printer
DocuPrint N17 and N17b Models
User Documentation Roadmap
DocuPrint N17 and N17b Models
User Documentation Roadmap
Printed Documentation
•Quick Network Install Guide
•System Administrator Guide
DocuPrint N17 Product CD
•Technical Information Guide
Using the CDs The documentation on the Product CD is provided as PDF files, which are opened in Adobe Acrobat Reader
How Much of This Book Must Read?
Printer Components
Front View
Rear View
Figure 1.1 Major printer components
Installing Your Printer
Installing Your Printer
1-8 DocuPrint N17/N17b User Guide
•Chapter 2 of this guide provides some direction on how to install your DocuPrint N17 drivers and CentreWare software. More information is provided on the CD
Test Menu Config Sheet
Printing a Configuration Sheet
Menus Test Menu
Printer Management Software and Drivers
Using CentreWare DP with the DocuPrint N17
Driver Features
Installing CentreWare and Drivers
Using CentreWare DP with the DocuPrint N17
Feature
Benefit
Table 2.1 CentreWare DP key features and benefits
DocuPrint N17 PCL Printer Drivers
Environment
Printer Driver
Table 2.2 DocuPrint N17 PCL printer drivers
DocuPrint N17 PostScript Printer Drivers
Environment
Printer Driver
DocuPrint N17 PostScript Printer Drivers
Driver Features
Driver
Image
Cover
Secure
Installing CentreWare and Drivers
Configuring Your Drivers
2-8 DocuPrint N17/N17b User Guide
Using the Control Panel
Control Panel Features
Chapter 3: Using the Control Panel
The Display
Control Panel Features
Figure 3.1 DocuPrint N17 Control Panel
Ready
Processing
Waiting
Menus
Menu Options
Menu Options
3-4 DocuPrint N17/N17b User Guide
Figure 3.2 DocuPrint N17 Menu Map
Chapter 3: Using the Control Panel
Menu Options
3-6 DocuPrint N17/N17b User Guide
Paper Loading and Orientation
Chapter 4: Paper Loading and Orientation
Selecting Paper
•Glued paper •Paper with special coating
•Thermal paper •Carbon paper
•Heavily textured paper
•Label stock with exposed backing sheets
Input
Output
Paper Size
Output Bin
Storing Paper
•Do not attempt to load ANY tray during printing
Loading Paper
•Do not overfill the tray
Slide end guide B 2 out to align it with end guide A
Loading Paper
Chapter 4: Paper Loading and Orientation
Loading Paper
Figure 4.1 Tray 1 paper orientation Top View
4-8 DocuPrint N17/N17b User Guide
The MBF holds •100 sheets of 20 lb 75 g/m2 paper
Loading Paper
4-10 DocuPrint N17/N17b User Guide
page
Loading Paper
Chapter 4: Paper Loading and Orientation
Loading Paper
Figure 4.2 MBF paper orientation Top View
4-12 DocuPrint N17/N17b User Guide
Figure 4.3 MBF envelope and postcard orientation
Top View
Loading Paper
1Standard orientation PCL 2Alternate orientation1
Using the 500-sheet
Paper Deck and
Cassette
Cassette during printing
Loading Paper
If you are not changing paper size, go to Step
Chapter 4: Paper Loading and Orientation
Figure 4.4 500-sheetPaper Deck paper orientation
Top View
Loading Paper
4-16 DocuPrint N17/N17b User Guide
Using the High
Capacity Feeder
Loading Paper
4-18 DocuPrint N17/N17b User Guide
Figure 4.5 High Capacity Feeder paper orientation
Top View
Loading Paper
Chapter 4: Paper Loading and Orientation
Using the Envelope Feeder
Loading Paper
Slide out the envelope support
Lift the envelope holder
Push the envelopes gently into the printer. Do not force the envelopes between the last two rollers the two that touch, as this may cause a jam to occur
Loading Paper
Chapter 4: Paper Loading and Orientation
Automatic Tray Switching
Paper Size/Type Mismatch
Weight
Printing
Duplex Two-Sided
Paper Size
Print Orientation and Control Panel Settings
4-26 DocuPrint N17/N17b User Guide
Clearing Jams and Jam Recovery
Chapter 5: Clearing Jams and Jam Recovery
Paper Jams
What Causes a Paper Jam?
Jams
Clearing Paper
Description/Corrective Action
Message
Table 5.1 Paper jam messages
Message
Table 5.1 Paper jam messages continued
Description/Corrective Action
Message
Description/Corrective Action
Offset Jam
Open Rear Cover
Tray 1 Jam Open Tray
Chapter 5: Clearing Jams and Jam Recovery
Clearing Paper Jams
MBF Jam
MBF Jam Remove All Paper
Clearing Paper Jams
5-8 DocuPrint N17/N17b User Guide
Tray 2 Jam with 500-sheetPaper Deck and Cassette
Chapter 5: Clearing Jams and Jam Recovery
Tray 2 Jam Open Tray
Clearing Paper Jams
Tray 3 Jam with 500-sheetPaper Deck and Cassette
Tray 3 Jam Open Tray
Clearing Paper Jams
5-10 DocuPrint N17/N17b User Guide
Tray 2 or Tray 3 Jam with 2,000-sheetHCF
message
Env. Feeder Jam Remove All Envel
Clearing Paper Jams
5-12 DocuPrint N17/N17b User Guide
OCT Jam
Duplex Module Jam
Paper Jam Open Rear Cover
Clearing Paper Jams
5-14 DocuPrint N17/N17b User Guide
Paper Exit Jam
Chapter 5: Clearing Jams and Jam Recovery
message
Clearing Paper Jams
message
Paper Jam Open Front Cover
Clearing Paper Jams
5-16 DocuPrint N17/N17b User Guide
Paper Size Jam Open Rear Cover
Chapter 5: Clearing Jams and Jam Recovery
Clearing Paper Jams
Misfeed Jam at Startup
Tray Jam Open All Trays
Clearing Paper Jams
5-18 DocuPrint N17/N17b User Guide
Open the rear cover
5-20 DocuPrint N17/N17b User Guide
Replacing Consumables
Replacing the EP Cartridge
Replacing the Fuser Cartridge/BTR
Chapter 6: Replacing Consumables
Replacing the EP Cartridge
Replacing the EP Cartridge
6-2 DocuPrint N17/N17b User Guide
Replacing the EP Cartridge
Remove the new EP cartridge from its wrapper
Remove the tape strip
Chapter 6: Replacing Consumables
Replacing the EP Cartridge
6-4 DocuPrint N17/N17b User Guide
Replacing the Fuser Cartridge BTR
Replacing the Fuser Cartridge/BTR
6-6 DocuPrint N17/N17b User Guide
Slide the new fuser cartridge into the printer
Replacing the Fuser Cartridge/BTR
Chapter 6: Replacing Consumables
Replacing the Fuser Cartridge/BTR
6-8 DocuPrint N17/N17b User Guide
Lift the BTR out of the printer
Replacing the Fuser Cartridge/BTR
Chapter 6: Replacing Consumables
Ready
Replacing the Fuser Cartridge/BTR
6-10 DocuPrint N17/N17b User Guide
Troubleshooting
Diagnostic Message Display
Printer Operation Problems
Chapter 7: Troubleshooting
Diagnostic Message Display
Diagnostic Message Display
7-2 DocuPrint N17/N17b User Guide
Printer Operation Problems
Problem
Action
Printer Operation Problems
Table 7.1 Printer operation problems continued
Problem
Printer Operation Problems
Action
Problem
Printer Operation Problems
Chapter 7: Troubleshooting
Action
Problem
Printer Operation Problems
Action
7-6 DocuPrint N17/N17b User Guide
References
Chapter 8: References
•Maintenance of the DocuPrint N17
•Special DocuPrint N17 Features and Options
•Printer Specifications
Further References
•DocuPrint N17 Unique Printer Commands
•Network Installation Information
•DocuPrint N17 Support Information
•DocuPrint N17 CentreWare Information
8-4 DocuPrint N17/N17b User Guide
CE Declaration
Appendix A: CE Declaration A-1
CE Declaration
A-2 DocuPrint N17/N17b User Guide
CE Declaration
Appendix A: CE Declaration A-3
A-4 DocuPrint N17/N17b User Guide
Numerics
Index
Index
IX-2 DocuPrint N17/N17b User Guide