Troubleshooting

Please also refer to the YAMAHA CD-R/RW Drives web site for more information.

YAMAHA CD-R/RW Drives web site URL:http://www.yamaha.co.jp/english/product/computer/http://www.yamaha-yste.com/ (Europe)The drive does not power up.

Is the 4-pin power cable from the computer’s power supply attached correctly?

The computer does not start up.

Is the SCSI card installed correctly? Please read the instructions that came with your SCSI card for details.

The CRW8824S drive is not recognized.

Is the 4-pin power cable from the computer’s power supply attached correctly, and does the drive power up? Also, is the SCSI cable connected correctly?

If the system has started up normally, you will be able to see the CRW8824S drive and SCSI card listed in Control Panel System Device Manager tab. The drive will be listed when you double-click on CDROM and the SCSI card will be listed when you double-click on SCSI controllers. (→P. 21, 29)

When you power up your computer, you can access the machine’s hardware SCSI BIOS settings before Windows is loaded. You can set your computer to recognize the SCSI card and CRW8824S drive in the BIOS.

Generally, the BIOS (Basic Input / Output System) is a small program that resides on a ROM chip on the computer’s motherboard as well as on some expansion cards. It checks the system and its devices (such as serial ports and hard disk controllers) before loading the operating system (OS).

Are you using the correct SCSI driver?

If the SCSI card has not been installed correctly under Windows 95/98/98SE, make sure that you have installed the most recent drivers supplied by the SCSI card manufacturer.

If the SCSI card has not been installed correctly under Windows NT/2000, update to the most recent ASPI drivers supplied by the manufacturer of the SCSI card or the CD-writing software.

For information about the latest version of any driver, please contact the respective hardware/software manufacturers.

Is the SCSI adapter card recognized correctly by the operating system (OS)? The drivers for your SCSI adapter card may be incorrect. For more details, contact the manufacturer of your SCSI adapter card.

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