Troubleshooting

The drive ejects or fails to read the disc, or the ON/DISC LED remains lit in orange after the disc has been loaded (meaning that the disc has not been recognized). (→P. 38)

Disconnect the SCSI cable from the drive but leave the power cable connected, then load a disc.

There may be problems with the disc itself. If the drive fails to recognize a variety of discs including audio CDs, CD-ROMs and blank CD-R/RW discs (the ON/DISC LED remains lit in orange after any discs have been inserted), you should contact your nearest Yamaha dealer.

Errors occur when backing up at 6X or 8X speed from a separate CD-ROM drive to the CRW8824S drive.

A possible reason is that the CD-ROM drive is not suitable. Please use a high- speed CD-ROM drive. However, for various possible reasons, you may still encounter errors even if you are using a 32X or 42X speed CD-ROM drive. Therefore, before writing directly at 6X or faster speed, you should check that it is possible to do so by choosing to test before writing.

The “Buffer Underrun” error message is displayed.

Try the following:

•Lower the writing speed setting.

•Create an image file of the CD on the computer’s hard disk.

•Defragment the hard disk.

•Turn hard disk power management off.

•Deactivate the Active Desktop (if you are using Internet Explorer 4 or 5).

•Disable network access.

•Close other applications (including screen savers, task schedulers, etc.).

Errors can occur if you knock the CRW8824S drive while it is writing to disc.

When using packet writing on a CD-RW disc, the actual data capacity is 100MB less than that stated on the cover of the disc. The difference in capacity is dependent on the writing mode.

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