Troubleshooting

Even though the SW1000XG sound card is easy to use, it may occasionally not function as you expected it to. If that happens, check the possible problems and solutions below before assuming the instrument is faulty.

Song data with an XG/GM mark does not play correctly.

Are Mute Lock,Audio Lock, EQ Lock, and Output Select Lock each set to OFF? (MIDI Data Format <Table 2-2>)

Are Rcv System On Message and Rcv Bank Select both set to ON? (MIDI Data Format <Table 2-2>)

Is the sound module mode (XG mode or TG300B mode) correctly set? (P. 22)

Song Data made with TG300 does not play correctly.

Because the filter and effect settings are different from the TG300, the manner in which the song data plays may be different.

There is no sound.

Are all devices (such as speakers, headphones, and digital mixing card) correctly connected? (P. 9, 12)

Has the volume been turned down too low (such as on the external speakers, or the Windows standard “volume control” mixer)?

Is Mute or Solo set (such as in the XGworks Track View Window)?

Has any incorrect volume or expression data been inserted in the MIDI applica- tion?

Is the MIDI driver correctly installed? (P. 13) Have the correct MIDI devices been selected? (P. 25)

Is Individual Out to the DS2416 set for the parts that are not playing? (P. 12)

Distorted Sound/Weak Sound

Are the volume settings on any amps or playback devices made correctly?Have any unwanted effects been set?

43