Troubleshooting
RFID Error Codes and Messages
54
58978L-008 Rev. A RFID Programming Guide 11/14/2008
0004 BAD CRC The last valid message string had a bad Cyclic Redundancy Check
(CRC). An integrity check of the reader firmware failed. If the
problem persists, contact Technical Support.
0005 BAD DATA The reader received bad data from the printer. If the problem
persists, contact Technical Support.
0200 BAD IMAGE CRC The RFID reader received a command to erase some part of the
flash memory. This typically would happen during a reader
firmware upgrade. Make sure that you download the appropriate
version of reader firmware. If the problem persists, contact
Technical Support.
0001 BAD MESSAGE Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0008 BAD MSG HEAD Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0009 BAD MSG TAIL Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0052 BAD PASSCODE Bad passcode for kill tag function.
000B BAD SUBCMD Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0053 BAUD ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8005 BLOCK(S) LOCKED A write operation could not be performed because a block was
locked.
9103 BOOTLOADER ERR The reader failed to enter bootloader mode, which is necessary to
upgrade firmware. If the problem persists, contact Technical
Support.
8409 CLEAR FILE ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
0054 CMD FAIL Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0010 CMD INHIBITED Internal communications problem with the reader. If the problem
persists, contact Technical Support.
8003 COLLISION ERR Multiple tags in the field have the same tag ID.
8303 CREATE APPLI ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8403 CREATE FILE ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8508 CREDIT VALUE ERR If the problem persists, contact Technical Support.
Table 6 • RFID Error and Status Message Definitions (Continued)
Error
Code RFID Error or
Status Message Description/Action Required