Troubleshooting
RFID Error Codes and Messages
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58978L-008 Rev. A RFID Programming Guide 11/14/2008
0048 FPGA OLD The FPGA code is out of date. This would typically happen during
a reader firmware upgrade. Make sure you download the
appropriate version of reader firmware. If the problem persists,
contact Technical Support.
0423 GEN2 BAD PC Internal problem with the reader. If the problem persists, contact
Technical Support.
042F GEN2 ERROR Internal problem with the reader. If the problem persists, contact
Technical Support.
042B GEN2 LOW PWR Internal problem with the reader. If the problem persists, contact
Technical Support.
0424 GEN2 MEM LOCKED Internal problem with the reader. If the problem persists, contact
Technical Support.
0420 GEN2 PROT OTHER Internal problem with the reader. If the problem persists, contact
Technical Support.
0430 GEN2 UNKNWN ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8301 GET APPLI ID ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
9302 GET DEFAULT ERR There was a problem reading a parameter from the non-volatile
memory of the reader. If the problem persists, contact Technical
Support.
8401 GET FILE IDs ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8404 GET FILE SET ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8108 GET LOCK STA ERR The reader was unable to acquire the lock status from the tag.
8107 GET TAG INFO ERR The reader was unable to acquire the information from the tag.
The reader may not contain information for the selected tag.
0046 HARDWARE ERR If the problem persists, contact Technical Support.
0601 ID BUFFER FULL The tag ID buffer is full. If the problem persists, contact Technical
Support.
840A INC VAL FILE ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
800E INVALD SIGNATURE The HMAC written to the tag did not match the data and the key.
0409 INVALID ADDR The RFID reader received a command to write to an invalid
address in the tag data address space. Make sure that the address
specified is within the scope of the tag data address space.
9005 INVALID ADDRESS The address specified for the command was invalid. If the
problem persists, contact Technical Support.
Table 6 • RFID Error and Status Message Definitions (Continued)
Error
Code RFID Error or
Status Message Des cription /Action Require d