Appendix A

Troubleshooting

Problem

I followed the instructions for connecting the AP+4 hardware and entered 10.0.0.200 in my web browser’s address bar, but I cannot access the AP+4.

Solution

First, manually reset the AP+4: insert a paper clip into the RESET opening on the back panel and press and hold for 10 seconds. After you’ve done that, re-enter 10.0.0.200 in your web browser’s address bar.

If you still cannot access the AP+4, follow these steps to check the computer’s TCP/IP settings.

Windows Vista Users:

1 On the desktop, click the Start button, select Control Panel, and then double-click Network and Sharing Center.

2 In the Network and Sharing Center window, in the Tasks pane, select Manage Network Connections.

3 In the Network Connections window, select Local Area Connection.

If a message appears saying Windows needs your permission to continue, click Continue.

4 In the Local Area Connection Properties dialog box, select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Appendix A. Troubleshooting

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