World Wide Web
Zoom’s Web page lets you request assistance via e-mail, register online, access product reviews and descriptions, and do a whole lot more. Visit the Zoom Technical Support area for the latest flash upgrades and drivers for your Zoom product. To access Zoom’s Web page, please log onto your local Internet Service Provider, then go to the Web browser and select:
www.zoom.com
From Zoom’s home page you can easily go to Customer Support or many other useful areas on the site.
Contacting Zoom by E-mail
You can e-mail Zoom with any product questions you have, and one of our Customer Support specialists will respond by e-mail within 2 business days. Send your questions to:
www.zoom.com/techmail
When e-mailing Zoom, be sure to include the following:
•Your full name and e-mail address
•Product name and serial number
•A detailed description of your problem.
Contacting Zoom by Phone
Zoom's support lines can be reached by dialing this U. S. phone number: (617) 753-0961
Certain countries can also dial an in-country number to reach Zoom support:
United Kingdom: | 0870 720 0090 |
Portugal: | +35 | 1221451012 |
Spain: | +34 | 911516304 |
Switzerland: | +41 | 435000369 |
For Zoom's extensive Customer Support hours, please check:
www.zoom.com/contact/contact_techsupport.html