Connection Troubleshooting Tips
The following are some problems you may experience and some possible solutions to remedy the situation.
Problem
My modem’s LINK light continually blinks and does not stay solidly lit.
Solution
There are several issues that could cause this problem. Check these items:
•Ensure that the phone cord is firmly plugged into the wall jack and the LINE jack on the back of the modem.
•Verify that the jack the phone cord is connected to is enabled for ADSL service. Unless your service provider has enabled it, you cannot use a standard telephone jack for ADSL service.
Problem
My modem’s LINK light is solidly lit, but I cannot connect to the Internet.
Solution
There are several issues that could cause this problem. Check these items:
•Ensure that you are using the correct VPI, VCI and Encapsulation settings.
•If your Encapsulation begins with PPP, ensure that you have typed your ADSL Username and Password correctly.
20 | ADSL USB Modem Quick Start |
