Manuals / Zoom / Computer Equipment / Network Router

Zoom None quick start If You Need Help

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If You Need Help

If You Need Help

Zoom has many Technical Support services available to its customers. You can access these services in a variety of ways:

•Windows users: Insert the CD, select your language, and then click the Customer Support link to view comprehensive support information, including how to reach our support experts.

•Macintosh users: You will find Customer Support information and Documentation in the appropriately named folders in the CD-ROM’s directory.

•Visit our Web site at www.zoom.com and select Technical Support. From here, you can send email to our technical support experts and/or do a smart search through our intelligent database by using SmartFacts™.

Tip:

From time to time, Zoom may release improved firmware. This is also available at www.zoom.com , along with upgrade instructions. We recommend that you check our Web site periodically for updates.

•Call our support office in the United States at (561) 241-7170or in the United Kingdom at 44 (0)1276 704440.

•Some retailers of Zoom products provide support or can recommend a convenient support center.

26	ADSL USB Modem Quick Start

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Zoom None quick start If You Need Help

Contents

Quick Start Package ContentsImportant! Before You Begin ADSL USB ModemADSL USB Modem Quick Start You Will Also NeedAn ADSL-enabled telephone wall jack to plug the modem into Step 1 Installing the Software and Hardware for Windows Quick StartDepending on your selection, one of the following will happen Select your service Go to Step8 If you selected Other in Step 6, the Internet Settings Selection dialog box opens Page We HIGHLY RECOMMEND that you install a filter for EVERY phone and fax that is sharing the ADSL phone line. Do not plug a filter between the wall jack and the modem. Phone filters block the ADSL frequencies so that someone making a phone call will not hear modem noise on the line. Filters also keep phone conversations from interfering with ADSL performance Step 2 Configuring Your Web Browser Configuring Internet ExplorerPage Configuring Netscape Navigator AdvancedStep 3 Connecting to the Internet If You Have a Zoom Desktop IconIf You Do Not Have a Zoom Icon Check if your DSL connection is active or idle About the DSL MonitorDisconnect and reconnect your DSL line by clicking the Reset button View data transmit and receive ratesMacintosh Quick Start Mac OS8 From the Dock, click System Preferences, then Network Page ADSL USB Modem Quick Start 1 Launch the CD and double-click the ADI USB ADSL OS9 InstallerMac OS Page Solution Connection Troubleshooting TipsProblem Problem1 Open the Internet Protocol TCP/IP Properties dialog box b Right-click the Local Area Connection icon, and select Properties Windowsb Double-click the Network icon to display the Network dialog box Page To Uninstall Your Modem If You Need Help Table A USA Service Provider SettingsNote to USA customers TablesEncapsulation Table B Countries Other Than The USAService Provider or Country ADSL USB Modem Quick StartEncapsulation Table B Continued Countries Other Than The USAService Provider or Country U.S. FCC Part 15 Emissions Statement Regulatory InformationU.S. FCC Part 68 Statement European Declaration of Conformity Industry Canada Emissions StatementIndustry Canada CS03 Statement Directive2004 3364-B27338