Customer Support
When contacting your Customer Support Representative, please have the following information ready:
!Product model and serial number.
!Warranty Information.
!Date you received your product.
!Brief description of the problem and the steps you took to solve it.
METHOD | SUPPORT | TELEPHONE1 | WEB SITE | REGULAR MAIL | |
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LOCATION | SALES | FAX | FTP SITE |
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CORPORATE | support@zyxel.com.tw | www.zyxel.com | ZyXEL Communications Corp. | ||
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| www.europe.zyxel.com | 6 Innovation Road II | ||
HEADQUARTERS |
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(WORLDWIDE) |
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| Science Park | |
sales@zyxel.com.tw | ftp.zyxel.com | ||||
Hsinchu 300 | |||||
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| ftp.europe.zyxel.com | Taiwan | |
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| support@zyxel.com | www.us.zyxel.com | ZyXEL Communications Inc. | ||
NORTH |
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| 1130 N. Miller St. | ||
AMERICA |
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| Anaheim | |
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| CA | ||
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| U.S.A. | |
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CZECH | info@cz.zyxel.com | +420 241 091 350 | www.zyxel.cz | ZyXEL Communications Czech s.r.o. | |
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| Modranská 621 | ||
info@cz.zyxel.com | +420 241 091 359 |
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REPUBLIC |
| 143 01 Praha 4 – Modrany | |||
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| Ceská Republika | |
| support@zyxel.dk | +45 39 55 07 00 | www.zyxel.dk | ZyXEL Communications A/S | |
DENMARK |
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| Columbusvej 5 | |
sales@zyxel.dk | +45 39 55 07 07 |
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| 2860 Soeborg | ||||
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| Denmark | |
| support@zyxel.fi | www.zyxel.fi | ZyXEL Communications Oy | ||
FINLAND |
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| Malminkaari 10 | |
sales@zyxel.fi |
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| 00700 Helsinki | ||||
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| Finland | |
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| info@zyxel.fr | +33 (0)4 72 52 97 97 | www.zyxel.fr | ZyXEL France | |
FRANCE |
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| 1 rue des Vergers | |
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| Bat. 1 / C | ||
| +33 (0)4 72 52 19 20 |
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| 69760 Limonest | ||
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| France | |
| support@zyxel.de | www.zyxel.de | ZyXEL Deutschland GmbH. | ||
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| Adenauerstr. 20/A2 | |
GERMANY | sales@zyxel.de |
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| Wuerselen | ||||
| sales@zyxel.com | ftp.us.zyxel.com | Germany | ||
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1“+” is the (prefix) number you enter to make an international telephone call.
Customer Support | v |