Debug PPPoE Connection | ZyXEL Communications P-2301R/RL-P1C

Prestige 2301R/RL-P1C Support Notes

0000: 47 45 54 20 2F 70 69 63-74 75 72 65 73 2F 6D 61	GET /pictures/ma
0010: 67 61 7A 69 6E 65 5F 6C-6F 67 6F 2F 62 65 73 74	gazine_logo/best
0020: 6F 66 74 69 6D 65 73 2E-67 69	oftimes.gi
RAW DATA:
0000: 00 A0 C5 59 12 84 00 A0-C5 92 13 12 08 00 45 00	...Y..........E.
0010: 01 8D F2 0C 40 00 7F 06-D5 9C CA 84 9B 61 CC D9	....@........a..
0020: 00 02 28 26 00 50 00 C8-C0 15 4D 71 3E 47 50 18	..(&.P....Mq>GP.
0030: 1E 87 43 74 00 00 47 45-54 20 2F 70 69 63 74 75	..Ct..GET /pictu
0040: 72 65 73 2F 6D 61 67 61-7A 69 6E 65 5F 6C 6F 67	res/magazine_log
0050: 6F 2F 62 65 73 74 6F 66-74 69 6D 65 73 2E 67 69	o/bestoftimes.gi
Prestige>

Debug PPPoE Connection

Debug PPPoE Connection

The ZyXEL device supports traces when there is problem to connect your ISP using PPPoE protocol. Please follow the procedure below to collect the trace for our troubleshooting.

1.Remove the LAN cable attached on the Prestige

2.Enter SMT using console port

3.Enter Menu 24.8-CI command mode

4.Type the following commands:

sys trcp sw on (turn on packet trace)

sys errctl 3 (save crash information and make system enter debug mode after the crash)

poe debug 1 (turn on pppoe debug)

dev dial 1 (dial remote node 1)

5.After all, if the Prestige crashes and you can do nothing, please send the above log back to us.

6.If the Prestige crashes and you are able to enter commands, please type 'atds' in debug mode to dump the log and send the log to us.

All contents Copyright (c) 2007 ZyXEL Communications Corporation.

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ZyXEL Communications P-2301R/RL-P1C manual Debug PPPoE Connection

Contents

Version March With Lifeline Prestige 2301R/RL-P1C Support Notes Prestige 2301R/RL-P1C Support Notes CLI Command List 126 Internet Connection All PCs must have an Ethernet adapter card installedEthernet connection Setting up the ZyXEL router TCP/IP InstallationTCP/IP Configuration Follow these steps to configure Windows TCP/IP Prestige 2301R/RL-P1C Support Notes Configures Internet access by using Wizard Setup Web screen shown below takes PPPoE as the example What is Dhcp Relay? Setup the ZyXEL device as a Dhcp Relay Setup the ZyXEL device as a Dhcp Client Introduction Configure an Internal Server Behind SUA Smtp Service Port Number Configure a Pptp server Behind SUA Example Prestige 2301R/RL-P1C Support Notes Prestige 2301R/RL-P1C Support Notes Filter Structure About Filter & Filter Examples How does ZyXEL filter work? Filter Types and SUA Prestige 2301R/RL-P1C Support Notes Menu Protocol and device rule cannot be active together Menu 11.5 Remote Node Filter Input Filter Sets Create a filter set in Menu Filter for blocking the web service Rule 2 for b.DNS request, TCP06/Port number Rule one for a. http packet, TCP06/Port number Rule 3 for c. DNS packet UDP17/Port number Filter Rules Configuration Create a filter set in Menu 21, e.g., set One rule for blocking all packets from this client Set to Forward to allow the packets from other clients Enter the client IP in this fieldAddr= field, for one workstation it is Set to Drop to drop all the packets from this client Detailed format of the Ethernet Version Configurations Menu 21.1.2 Generic Filter Rule Filter for blocking the NetBIOS packets Comments Set # NetBIOSWAN NetBIOSLAN Action Not Matched= Check Next Rule Prestige 2301R/RL-P1C Support Notes Log= None Equal IP Mask= Port #= Port # Comp= Equal Source IP Addr= Press Rules Summary Using the Dynamic DNS Ddns Network Management Using Snmp Key Settings for using Ddns function Reads SNMPv1 Operations Trap GetGetNext Set ZyXEL Snmp Implementation For intentional reboot Configure the ZyXEL device for Snmp Respond to all NMS managers Key Settings Prestige Setup Using syslogUnix Setup Packet triggered log PPP Log Filter logFormat SdcmdSyslogSend SYSLOGPPPLOG, SYSLOGNOTICE, String What is IP Alias ? Using IP Alias IP Alias Setup Dhcp Setup TCP/IP Setup IP Alias Time Service in Prestige Using IP Multicast Enable Igmp in Prestiges remote node in menu IP Multicast Setup Enable Igmp in Prestiges LAN in menu Multicast Using Prestige traffic redirect Traffic Redirect on LAN port Traffic Redirect on WAN port SMT Menu 11.6-Traffic Redirect Setup What is UPnP UPnP Operations Using UPnP in ZyXEL devices Enable UPnP function in ZyXEL device Start a Video conversation with one online user Prestige 2301R/RL-P1C Support Notes Finally, your video conversation is achieved VoIP Application Notes Setup SIP Account Prestige 2301R/RL-P1C Support Notes Prestige 2301R/RL-P1C Support Notes Server SIP AccountSIP Number SIP Local Port Register Address Advanced SettingsReset Phone port settings Listening Settings SpeakingVolume Phone Port Phone book Speed dial Name Add NewEntry Speed Dial Edit What is ZyNOS?How do I access the embedded web configurator? Delete Prestige 2301R/RL-P1C Support Notes Why cant I make Telnet to Prestige from WAN? How do I upload or backup Romfile via web configurator? What is the difference between NAT and SUA? You have not enable Telnet service on WAN interface in MenuWhat should I do if I forget the system password? What is SUA? When should I use SUA? What are Device filters and Protocol filters? Why cant I configure device filters or protocol filters?Is the ZyXEL device an Internet Access Sharing Router? How many network users can the SUA/NAT support? Does the Prestige support PPPoE? What is PPPoE?Will the Prestige work with my Internet connection? What do I need to use the Prestige? Which Internet Applications can I use with the Prestige? How do I know I am using PPPoE?Why does my provider use PPPoE? How can I configure the Prestige? How does e-mail work through the Prestige? Can the Prestige support Tftp over WAN? Default IP address is 192.168.1.1, PasswordWhat Dhcp capability does the Prestige support? How does the Prestige support TFTP? How fast can the data go? Your ISP checks the MAC address Do?Your ISP checks the Host Name Your ISP checks User ID What is DDNS? What is BOOTP/DHCP? When do I need Ddns service? Why use VoIP? What is Voice over IP?How does Voice over IP work? What advantage does Voice over IP can provide? What is the relationship between codec and VoIP?What is the difference between H.323 and SIP? What is voice quality? Which codec should I choose? What is codec?What is the relation of codec and VoIP? What codec does Prestige support? Can register but can not establish a call? Unable to register with the SIP server? Trouble Shooting Your ISP checks the Host Name Your ISP checks the MAC address Your ISP checks User ID Prestige 2301R/RL-P1C Support Notes Online Trace Using Embedded Packet Trace Example RAW Data TCP/IP 60/ 60 Time 12090.210 sec Frame Type TCP Ethernet Header RAW Data LAN Frame ENET1-RECV FE EF D0 Destination Port Sequence Number = 0x00C18F63 Ack Number 31249 Offline Trace 0005 32514 Flags Size 247/ 96 Time 12865.120 sec 229 Idetification LAN Frame ENET1-XMIT Debug PPPoE Connection Example- a trace with system crashes Prestige 2301R/RL-P1C Support Notes LAN/WAN Packet Trace Online Trace Ras sys trcl sw on ras sys trcd brief 12090.020 sec 2602HW40 Checksum = 00A0C5921311 0010 00 1163 CLI Command List