ZyXEL Communications P-2301R/RL-P1C manual Debug PPPoE Connection

Models: P-2301R/RL-P1C

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Prestige 2301R/RL-P1C Support Notes

0000: 47 45 54 20 2F 70 69 63-74 75 72 65 73 2F 6D 61

GET /pictures/ma

0010: 67 61 7A 69 6E 65 5F 6C-6F 67 6F 2F 62 65 73 74

gazine_logo/best

0020: 6F 66 74 69 6D 65 73 2E-67 69

oftimes.gi

RAW DATA:

 

0000: 00 A0 C5 59 12 84 00 A0-C5 92 13 12 08 00 45 00

...Y..........E.

0010: 01 8D F2 0C 40 00 7F 06-D5 9C CA 84 9B 61 CC D9

....@........a..

0020: 00 02 28 26 00 50 00 C8-C0 15 4D 71 3E 47 50 18

..(&.P....Mq>GP.

0030: 1E 87 43 74 00 00 47 45-54 20 2F 70 69 63 74 75

..Ct..GET /pictu

0040: 72 65 73 2F 6D 61 67 61-7A 69 6E 65 5F 6C 6F 67

res/magazine_log

0050: 6F 2F 62 65 73 74 6F 66-74 69 6D 65 73 2E 67 69

o/bestoftimes.gi

Prestige>

 

 

 

Debug PPPoE Connection

Debug PPPoE Connection

The ZyXEL device supports traces when there is problem to connect your ISP using PPPoE protocol. Please follow the procedure below to collect the trace for our troubleshooting.

1.Remove the LAN cable attached on the Prestige

2.Enter SMT using console port

3.Enter Menu 24.8-CI command mode

4.Type the following commands:

ƒ sys trcp sw on (turn on packet trace)

ƒsys errctl 3 (save crash information and make system enter debug mode after the crash)

ƒpoe debug 1 (turn on pppoe debug)

ƒdev dial 1 (dial remote node 1)

5.After all, if the Prestige crashes and you can do nothing, please send the above log back to us.

6.If the Prestige crashes and you are able to enter commands, please type 'atds' in debug mode to dump the log and send the log to us.

All contents Copyright (c) 2007 ZyXEL Communications Corporation.

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ZyXEL Communications P-2301R/RL-P1C manual Debug PPPoE Connection