Lenovo 9287, 6490, 9635, 9637, 9277, 9269, 9631, 9283 Creating and using a Recovery Repair diskette

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To create rescue media, do the following:

1.Open the Start menu from the Windows desktop, select All Programs, click ThinkVantage, then click Create Recovery Media.

2.In the Rescue Media area, select the type of rescue media you want to create. You can create rescue media using a CD, USB hard drive, or a second internal hard disk drive.

3.Click OK.

4.Follow the instructions on the screen.

The following list explains how rescue media is used on different operating systems:

vWindows XP: Use rescue media to restore your computer to the original factory contents, perform a custom factory recovery, or to perform other rescue and recovery operations such as rescuing individual files.

vWindows Vista: Use rescue media to perform all recovery operations except the ability to restore to the original factory contents and custom factory recovery.

To use rescue media, do one of the following:

vIf your rescue media is on CDs or DVDs, insert the rescue disc and restart your computer.

vIf your rescue media is on a USB hard disk, attach your USB hard disk drive to one of the USB connectors on your computer, then restart on your computer.

vIf you are using a second internal hard disk drive, set the startup sequence to start from that drive.

When the rescue media starts, the Rescue and Recovery workspace opens. Help for each feature is available from the Rescue and Recovery workspace. If your rescue media fails to start, you might not have your rescue device (CD drive, DVD drive, or USB device) set correctly in your BIOS startup sequence. See “Setting a rescue device in the startup sequence” on page 45 for more information.

Creating and using a Recovery Repair diskette

If you are unable to access the Rescue and Recovery workspace or the Windows environment, use a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment. It is important to create a Recovery Repair diskette as soon as possible and store it in a safe place as a precautionary measure.

To create a Recovery Repair diskette, do the following:

1.Start your computer and operating system.

2.Using an Internet browser, go to the following Web address:

http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483

3.Insert a diskette into diskette drive A. Information on the diskette will be erased and the diskette will be formatted appropriately.

4.Double-click on the appropriate file name. The diskette is created.

5.Take out the diskette and label it Recovery Repair diskette.

To use the Recovery Repair diskette, do the following:

1.Shut down the operating system and turn off the computer.

Chapter 4. Recovering software 43

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Contents User Guide Page User Guide Page Contents Troubleshooting Conditions that require immediate action Important safety informationService and upgrades General safety guidelinesStatic electricity prevention Power cords and power adaptersVoltage-selection switch Batteries Extension cords and related devicesPlugs and outlets External devicesHeat and product ventilation Operating environment Electrical current safety informationLithium battery notice Modem safety informationTo connect To disconnect Power supply statement Products with television tuner options installedLaser compliance statement Proper grounding for the cable Example of antenna groundingData safety Cleaning and maintenanceUsing headphones or earphones Additional safety information Introduction Xviii User Guide Comfort Arranging your workspaceGlare and lighting Air circulationElectrical outlets and cable lengths Connecting your computer Setting up your computerUser Guide Setting up your computer User Guide 1394 Finishing the software installation Turning on powerUpdating your antivirus software Installing other operating systemsCompleting important tasks Updating your operating systemUser Guide Features Installing optionsVideo subsystem Operating systems preinstalled varies by model type Environment SpecificationsDimensions WeightTools required Available optionsHandling static-sensitive devices Installing external optionsLocating the connectors on the front of your computer Locating the connectors on the rear of your computer Obtaining device drivers Connector DescriptionRemoving the cover Locating components Identifying parts on the system board Installing options User Guide What to do next Installing memoryInstalling adapters What to do next Drive specifications Installing internal drivesInstalling options Installing a drive in bay 1 or bay Installing options Connecting the first optical drive Connecting drivesInstalling security features Connecting a serial ATA hard disk driveIntegrated cable lock Password protection Changing the batteryPadlock Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Creating and using the Product Recovery disc Recovering software Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Using passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsUsing Security Profile by Device User PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting a startup device Selecting a temporary startup deviceChanging the startup device sequence Exiting from the Setup Utility program Advanced settingsUsing system programs Updating flashing Bios from a disketteUpdating system programs User Guide Troubleshooting and diagnostics Basic troubleshootingSymptom Action Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsRunning diagnostics from the CD or diskettes Non-optical mouse Cleaning the mousePC-Doctor for Windows PE Optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage ThinkVantage Productivity Center Getting information, help, and serviceInformation resources Online Books folderAccess Help Safety and warrantyHelp and service Calling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsInternal speaker on until carrier detected Low speaker volumeSet Pulse dial as default Set Tone Dial as defaultExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Page Page Part Number