Lenovo 8979, 6490, 9635, 9637, 9277, 9269, 9631, 9283, 9287 Running diagnostics from the CD or diskettes

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3.Repeatedly press and release the F11 key as you turn on the computer.

4.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

5.From the Rescue and Recovery workspace, select Create diagnostic disks.

6.Follow the instructions on the screen.

7.When prompted, insert a blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

8.When the operation is complete, remove the diskette and click Quit.

9.Insert another blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

10.When the operation is complete, remove the diskette and click Quit.

Running diagnostics from the CD or diskettes

To run diagnostics from the diagnostic CD image or diagnostic diskettes that you created, use the following procedure:

1.Make sure your computer is turned off.

2.If you are running diagnostics from diskettes using a USB diskette drive, plug in the USB device.

3.Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive.

4.Restart the computer.

Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See “Selecting a startup device” on page 49 for instructions on how to change the startup device.

5.When the diagnostics program opens, follow the instructions on the screen.

Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette.

6.When the program finishes, be sure to remove the CD or diskette from the drive.

7.Select the diagnostic test you want to run. Press the F1 key for additional help.

Running diagnostics from the Rescue and Recovery workspace

If you did not create a diagnostic CD image or diagnostic diskettes, you can run the PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.Follow the prompts on the screen. The computer will reboot.

6.When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

56User Guide

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Contents User Guide Page User Guide Page Contents Troubleshooting Important safety information Conditions that require immediate actionGeneral safety guidelines Service and upgradesPower cords and power adapters Static electricity preventionVoltage-selection switch Extension cords and related devices Plugs and outletsExternal devices BatteriesHeat and product ventilation Electrical current safety information Operating environmentModem safety information Lithium battery noticeTo connect To disconnect Products with television tuner options installed Power supply statementLaser compliance statement Example of antenna grounding Proper grounding for the cableCleaning and maintenance Data safetyUsing headphones or earphones Additional safety information Introduction Xviii User Guide Arranging your workspace ComfortAir circulation Glare and lightingElectrical outlets and cable lengths Setting up your computer Connecting your computerUser Guide Setting up your computer User Guide 1394 Turning on power Finishing the software installationInstalling other operating systems Completing important tasksUpdating your operating system Updating your antivirus softwareUser Guide Installing options FeaturesVideo subsystem Operating systems preinstalled varies by model type Specifications DimensionsWeight EnvironmentAvailable options Tools requiredInstalling external options Handling static-sensitive devicesLocating the connectors on the front of your computer Locating the connectors on the rear of your computer Connector Description Obtaining device driversRemoving the cover Locating components Identifying parts on the system board Installing options User Guide Installing memory What to do nextInstalling adapters What to do next Installing internal drives Drive specificationsInstalling options Installing a drive in bay 1 or bay Installing options Connecting drives Connecting the first optical driveConnecting a serial ATA hard disk drive Installing security featuresIntegrated cable lock Changing the battery Password protectionPadlock Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Recovering software Creating and using the Product Recovery discPerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette To create rescue media, do the followingRecovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problemsUser Guide Using the Setup Utility Starting the Setup Utility programViewing and changing settings Using passwordsUser Password Administrator PasswordSetting, changing, and deleting a password Using Security Profile by DeviceSelecting a temporary startup device Selecting a startup deviceChanging the startup device sequence Advanced settings Exiting from the Setup Utility programUpdating flashing Bios from a diskette Using system programsUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsSymptom Action Diagnostic programs PC-Doctor for Windows PC-Doctor for DOSRunning diagnostics from the CD or diskettes Cleaning the mouse PC-Doctor for Windows PEOptical mouse Non-optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Getting information, help, and service Information resourcesOnline Books folder ThinkVantage Productivity CenterSafety and warranty Access HelpHelp and service Using the documentation and diagnostic programs Calling for serviceUsing other services Purchasing additional servicesAppendix A. Manual modem commands Basic AT commandsLow speaker volume Set Pulse dial as defaultSet Tone Dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 1 commands Fax Class 2 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Television output notice TrademarksIndex Page Page Part Number
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