Lenovo 9383, 6490, 9635 Setting a rescue device in the startup sequence, Solving recovery problems

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Setting a rescue device in the startup sequence

Before you start the Rescue and Recovery program from a CD, DVD, USB hard disk drive, or any external device, you must first change the startup sequence in the Setup Utility.

To view or change the startup sequence, do the following:

1.With the computer off, repeatedly press and release the F1 key while you turn on the computer.

2.When the logo screen appears, or you hear a series of beeps, release the F1 key.

3.If you are prompted for a password, type your current password.

4.From the Setup Utility main menu, use the right-arrow key to select Startup.

5.Arrange the startup sequence to meet your needs.

6.Press the Esc key twice to go to the Setup Utility exit menu.

7.Use the down-arrow key to select Save and exit the Setup Utility, then press Enter.

8.When the Setup Confirmation window appears, press Enter.

9.The computer restarts.

Note: If you are using an external device, you first must turn off your computer before connecting the external device.

For more information on Setup Utility, see Chapter 5, “Using the Setup Utility,” on page 47.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, you can:

vUse your rescue media (CD, DVD, or USB hard disk) to start the Rescue and Recovery workspace. See “Creating and using rescue media” on page 42 for details.

vUse a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment. See “Creating and using a Recovery Repair diskette” on page 43 for details.

vUse a set of Product Recovery discs if your intent is to restore the hard disk to its original factory contents. See “Creating and using the Product Recovery disc” on page 39.

It is important to create a Recovery Repair diskette, rescue media, and a set of Product Recovery discs as soon as possible and store them in a safe place as a precautionary measure.

If you are unable to access the Rescue and Recovery workspace or the Windows environment from rescue media, a Recovery Repair diskette, or a set of Product Recovery CDs, you might not have the rescue device, CD drive, DVD drive, or USB hard disk drive defined as a startup device in the BIOS startup sequence. See “Setting a rescue device in the startup sequence” for more information.

Chapter 4. Recovering software 45

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Contents User Guide Page User Guide Page Contents Troubleshooting Conditions that require immediate action Important safety informationService and upgrades General safety guidelinesStatic electricity prevention Power cords and power adaptersVoltage-selection switch Plugs and outlets Extension cords and related devicesExternal devices BatteriesHeat and product ventilation Operating environment Electrical current safety informationTo connect To disconnect Lithium battery noticeModem safety information Laser compliance statement Power supply statementProducts with television tuner options installed Proper grounding for the cable Example of antenna groundingUsing headphones or earphones Data safetyCleaning and maintenance Additional safety information Introduction Xviii User Guide Comfort Arranging your workspaceElectrical outlets and cable lengths Glare and lightingAir circulation Connecting your computer Setting up your computerUser Guide Setting up your computer User Guide 1394 Finishing the software installation Turning on powerCompleting important tasks Installing other operating systemsUpdating your operating system Updating your antivirus softwareUser Guide Features Installing optionsVideo subsystem Operating systems preinstalled varies by model type Dimensions SpecificationsWeight EnvironmentTools required Available optionsHandling static-sensitive devices Installing external optionsLocating the connectors on the front of your computer Locating the connectors on the rear of your computer Obtaining device drivers Connector DescriptionRemoving the cover Locating components Identifying parts on the system board Installing options User Guide What to do next Installing memoryInstalling adapters What to do next Drive specifications Installing internal drivesInstalling options Installing a drive in bay 1 or bay Installing options Connecting the first optical drive Connecting drivesInstalling security features Connecting a serial ATA hard disk driveIntegrated cable lock Padlock Password protectionChanging the battery Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Creating and using the Product Recovery disc Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Starting the Setup Utility program Using the Setup UtilityViewing and changing settings Using passwordsAdministrator Password User PasswordSetting, changing, and deleting a password Using Security Profile by DeviceChanging the startup device sequence Selecting a startup deviceSelecting a temporary startup device Exiting from the Setup Utility program Advanced settingsUpdating system programs Using system programsUpdating flashing Bios from a diskette User Guide Symptom Action Troubleshooting and diagnosticsBasic troubleshooting Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsRunning diagnostics from the CD or diskettes PC-Doctor for Windows PE Cleaning the mouseOptical mouse Non-optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Information resources Getting information, help, and serviceOnline Books folder ThinkVantage Productivity CenterHelp and service Access HelpSafety and warranty Calling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsSet Pulse dial as default Low speaker volumeSet Tone Dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Page Page Part Number
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