Lenovo 9265, 6490, 9635, 9637, 9277, 9269, 9631, 9283, 9287, 9383 Recovering or installing device drivers

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2.Insert the Recovery Repair diskette into diskette drive A.

3.Turn on the computer and follow the instructions on the screen.

Note: If the repair operation finishes without error, you will be able to access the Rescue and Recovery workspace by repeatedly pressing the F11 key while you restart your computer. When you hear beeps or see a logo screen, release the F11 key. You will also be able to access the Windows environment after the repair operation finishes.

If an error message appears during the repair operation and the repair operation cannot be completed, you might have a problem with the partition that contains the Rescue and Recovery workspace. Use your rescue media to access the Rescue and Recovery workspace. For information about creating and using rescue media, see “Creating and using rescue media” on page 42.

Recovering or installing device drivers

Before you can recover or install device drivers, your operating system must be installed on your computer. Make sure that you have the documentation and software media for the device.

Device drivers for factory-installed devices are located on the computer hard disk (usually drive C) in the SWTOOLS\drivers folder. Other device drivers are on the software media that come with individual devices.

The latest device drivers for factory-installed devices also are available on the

World Wide Web at http://www.lenovo.com/think/support/.

To reinstall a device driver for a factory-installed device, do the following:

1.Start your computer and operating system.

2.Use Windows Explorer or My Computer to display the directory structure of your hard disk.

3.Open the C:\SWTOOLS folder.

4.Open the DRIVERS folder. Within the DRIVERS folder are several subfolders that are named for various devices that are installed in your computer (for example, AUDIO or VIDEO).

5.Open the appropriate device subfolder.

6.Use one of the following methods to reinstall the device driver:

v In the device subfolder, look for a README.TXT or other file with the .TXT extension. This file might be named after the operating system, such as WIN98.TXT. The text file has information on how to reinstall that device driver.

vIf the device subfolder contains a file with an .INF extension, you can use the Add New Hardware program (located in the Windows Control Panel) to reinstall the device driver. Not all device drivers can be reinstalled using this program. In the Add New Hardware program, when prompted for the device driver that you want to install, click Have Disk and Browse. Then select the appropriate device driver file from the device subfolder.

vIn the device subfolder, look for a SETUP.EXE file. Double-click SETUP.EXE and follow the instructions on the screen.

44User Guide

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Contents User Guide Page User Guide Page Contents Troubleshooting Important safety information Conditions that require immediate actionGeneral safety guidelines Service and upgradesPower cords and power adapters Static electricity preventionVoltage-selection switch Extension cords and related devices Plugs and outletsExternal devices BatteriesHeat and product ventilation Electrical current safety information Operating environmentModem safety information Lithium battery noticeTo connect To disconnect Products with television tuner options installed Power supply statementLaser compliance statement Example of antenna grounding Proper grounding for the cableCleaning and maintenance Data safetyUsing headphones or earphones Additional safety information Introduction Xviii User Guide Arranging your workspace ComfortAir circulation Glare and lightingElectrical outlets and cable lengths Setting up your computer Connecting your computerUser Guide Setting up your computer User Guide 1394 Turning on power Finishing the software installationInstalling other operating systems Completing important tasksUpdating your operating system Updating your antivirus softwareUser Guide Installing options FeaturesVideo subsystem Operating systems preinstalled varies by model type Specifications DimensionsWeight EnvironmentAvailable options Tools requiredInstalling external options Handling static-sensitive devicesLocating the connectors on the front of your computer Locating the connectors on the rear of your computer Connector Description Obtaining device driversRemoving the cover Locating components Identifying parts on the system board Installing options User Guide Installing memory What to do nextInstalling adapters What to do next Installing internal drives Drive specificationsInstalling options Installing a drive in bay 1 or bay Installing options Connecting drives Connecting the first optical driveConnecting a serial ATA hard disk drive Installing security featuresIntegrated cable lock Changing the battery Password protectionPadlock Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Recovering software Creating and using the Product Recovery discPerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette To create rescue media, do the followingRecovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problemsUser Guide Using the Setup Utility Starting the Setup Utility programViewing and changing settings Using passwordsUser Password Administrator PasswordSetting, changing, and deleting a password Using Security Profile by DeviceSelecting a temporary startup device Selecting a startup deviceChanging the startup device sequence Advanced settings Exiting from the Setup Utility programUpdating flashing Bios from a diskette Using system programsUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsSymptom Action Diagnostic programs PC-Doctor for Windows PC-Doctor for DOSRunning diagnostics from the CD or diskettes Cleaning the mouse PC-Doctor for Windows PEOptical mouse Non-optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Getting information, help, and service Information resourcesOnline Books folder ThinkVantage Productivity CenterSafety and warranty Access HelpHelp and service Using the documentation and diagnostic programs Calling for serviceUsing other services Purchasing additional servicesAppendix A. Manual modem commands Basic AT commandsLow speaker volume Set Pulse dial as defaultSet Tone Dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 1 commands Fax Class 2 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Television output notice TrademarksIndex Page Page Part Number