NEC xen mail cti manual To turn the billing log on or off, To view the billing log

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June 2004

NEC Business Solutions Ltd

 

 

SE C T I O N 9

TRACKING REMOTE ACCESS CONNECTIONS

The remote software’s billing log stores the following information about each remote access connection:

•The date the call occurred.

•The starting and ending times of the connection.

•The name and phone number of the voice messaging system.

The billing log is a fixed-length record text file that you can format, print, or import into a database, spreadsheet, or word processing application.

To turn the billing log on or off

1On the support computer, go to the CoSession Remote Viewer Control Center window.

2Choose “Setup,” and then choose “Billing log” from the menu.

A check mark is displayed when this option is turned on. Select “Billing log” again to turn off the billing log.

To view the billing log

1Go to the C:\Insync\Csw directory on the support computer.

2Open the Csw.bil file.

Each record in the billing log is separated by a carriage return. This file exists only after you have established a remote access connection with the billing log turned on.

No. 8557 - Release 1.1

2004

Doc.

June

38 - Chapter 3

Remote Access

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Contents Xen IPK This page Intentionally Left Blank Table of Contents Using Dial Back Using keyboard chat Using the backup and restore utilitiesSetting up a remote Windows computer for backups Scheduling system backups Transferring backup filesAbout the system board Starting and shutting down the systemThis page Intentionally Left Blank Introduction ConventionsImportant Safeguards for Battery Disposal Related documentation This page Intentionally Left Blank Setting Up the System Setup steps To install the voice messaging system boards Perform the procedure below in the following scenarios Integration Overview To enter programming mode To assign interface slot numberTo assign phone type To assign station numbersTo set up a hunt group To set up trunk routing To enable live record by trunk Xen IPK Xen Mail CTI Installation Guide To assign feature access keys To program individual stations for call forward on all callsGo off hook Do one of the following You must set up the voice messaging system software to To set up the voice messaging system softwareWhen you have completed your selections, press Enter Press Enter to confirm your entries Xen IPK Xen Mail CTI Installation Guide Keypad map name Wildcard To change the keypad map To sign out of the system To change the default sign-in IDTo sign in to the system Remote Access Remote access software functionsTo install remote access software Modem connection Preparing AN Existing Support Computer Setting UP a Support COMPUTER’S Phone Book To set up the Default phone book entry To add a phone book entry Direct connection requirements Modem connection requirementsTo establish a remote access connection To end a connectionTo use the OS/2 Host Process Switcher To change the remote access default logon name and password To change the remote access default logon name and password To change file transfer option settings To turn the billing log on or off To view the billing logTo set up the voice messaging system to use Dial Back To use keyboard chat Setup steps for LAN backups and restores Setup steps for backups and restores with no LAN connectionTo install Brft Remote for Windows To install network protocols for backups To install network protocols for backups To install network protocols for backups To map a Windows NT network drive Windows connection with NetBIOSTo log on to Windows NT with NetBIOS Automatic Windows log on To automatically log on to Windows NT with NetBIOSTo change the default administrator user ID and password NetWare connection To edit the Nconnect.cmd fileTo edit the Rconnect.cmd file To edit the Startit.cmd fileTo set up share-level access for 98 or ME Windows 98 or ME setupTo set up a Windows 98 or ME workgroup To set up an NT or 2000 user ID and password Windows NT or 2000 setupTo set up an NT or 2000 workgroup To set up share-level access for NT or To schedule an immediate backup To schedule recurring backups EnterXen IPK Xen Mail CTI Installation Guide Transferring Backup Files To transfer backup files to a support computer CTRL+BREAKTo restore system files from a LAN backup To restore system files from a modem or direct connectionBacking Up & Restoring the System To restore system default settings disaster recovery Upgrade steps Upgrading the Voice Messaging SystemTo add or update system languages and prompts Steps for adding a languageUpgrading the Voice Messaging System Steps for adding ports To add portsUpgrading the Voice Messaging System Steps for adding feature packages To add feature packages To set up actions after greetings Application Screen This page Intentionally Left Blank Setting Up TeLANophy TeLANophy setup stepsTo configure network protocols for TeLANophy To specify station numbers in the voice messaging system Application ScreenSet up network protocols on the TeLANophy workstations Telanophy Workstation Hardware and Software Requirements Setting UP Telanophy Network Protocols To set up a Windows 98 or later workstation To set up a Windows NT 4.0 workstation To set up a Windows 2000 workstation TCP/IP forTo use the Ping software Installing ViewFax TeLANophy application paths Application Disc directory pathTo install TeLANophy from a CD To copy TeLANophy installation files to a network directory To install TeLANophy from a networkTo set up a workstation for a WAN or Internet connection Workstation requirements Installing ViewMail for Microsoft MessagingSetup steps To install ViewMail for Microsoft Messaging VMM with Outlook Type \Viewapps\Vmm\Full\Setup and select OKAbout the System Board XenMail CTI system boardAppendix a About the System Board Daughter Board F206 LED VM Channel Application LED VM Channel Fax ChannelDesignation Control Purpose ApplStarting and Shutting Down System To shut down and restart the voice messaging system To change an existing network protocol configuration Changing network protocolsTo remove the existing network protocol configuration Index TCP/IP Xen IPK Xen Mail CTI Installation Guide This page Intentionally Left Blank
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xen mail cti specifications

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