Kodak 2100 manual Getting help on the Web, For more troubleshooting information

Page 89

KODAK ESP Office 2100 Series All-in-One Printer

	Problem	Possible Solutions


	Cannot send or receive	• Make sure that the wall phone line is plugged into the Line in port.
	a fax
	a fax	• Verify that the wall jack works by plugging in a phone and checking for a dial tone.

		• Verify that Region is set to the correct country code.
		–	Press Home.
		–	Press	or	to select Printer Settings, then press OK.
		–	Press	to select Country/Region, then press OK.
		–	Press	or	to select your country, then press OK.
		• If you are connected to a DSL phone line, make sure you have a DSL filter connected
		to the phone jack.
		For more information, go to www.kodak.com/go/esp2150support or
		www.kodak.com/go/esp2170support, then type Fax in the search field.

	Error codes/messages	• Go to www.kodak.com/go/esp2150support or
		• Go to www.kodak.com/go/esp2150support or
		www.kodak.com/go/esp2170support, then type your error code or message.

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking.	www.kodak.com/go/inkjetnetworking

Search our knowledge base of Questions and	www.kodak.com/go/esp2150support or
Answers.	www.kodak.com/go/esp2170support

Download the latest firmware and software for	www.kodak.com/go/esp2150downloads or
optimal printer performance.	www.kodak.com/go/esp2170downloads

Check the Extended User Guide for detailed	www.kodak.com/go/aiomanuals
instructions and the recommended system
requirements

Get help with problems you cannot resolve.	Contact Kodak at www.kodak.com/go/contact and have the
	following information available:
	– KODAK Service Number (located inside the printer when
	you open the printer access door)
	– Printer model number (located on the control panel above
	the LCD)
	– Computer model, operating system, and version of Home
	Center Software

www.kodak.com/go/aiosupport

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Image 89

Contents Extended User Guide Kodak ESP Office 2100 SeriesPage Table of contents Faxing CopyingScanning Maintaining Your Printer TroubleshootingProduct and Safety Specifications Components Printer OverviewControl panel FeatureHome Center Software Ordering supplies Configuring printer settingsOnline Printer Management Tool Accessing the Online Printer Management Tool Connecting to a non-WPS wireless router Connecting to a wireless networkNetworking Your Printer Before you connectNetworking Your Printer Connecting to a WPS wireless router With Push Button Configuration Push Button Configuration Entering a PINDynamic Dhcp Manual Static Setting up an IP addressChanging the printer name Viewing the network configurationPrinting the network configuration Select Yes, my printer is listed, then click Next Connecting to another Kodak All-in-One PrinterSelect No, my printer is not listed, then click Next If your printer is connected to a computer with Windows OS Changing from USB to a wireless connectionOn a computer with MAC OS Select Apple System Preferences If your printer is connected to a computer with MAC OS Paper sizes Handling PaperPaper types Loading paper Envelope sizesLoading plain paper Loading photo paper Loading envelopes Loading originals Using the scanner glassUsing the Automatic Document Feeder ADF Printing two-sided documents PrintingPrinting documents Printing two-sided documents from a computer with MAC OS Printing forms Printing picturesFinding pictures on a memory card or USB-connected device Viewing pictures on a memory card or USB-connected deviceMemory Stick Printing from a memory card or USB-connected deviceUsing default settings to print a picture Settings Description Changing the settings and printing picturesFind Photos Printing panoramic pictures Printing tagged pictures Printing from a wireless deviceTransferring pictures to a computer with Windows OS Transferring pictures to a computerTransferring pictures to a computer with MAC OS Press Start Black or Start ColorAdjusting the settings and copying a document Using the default settings to copy a documentCopying Loading originals for copyingOriginal so that the copy fits on Darkening or lightening a copy Changing the number of copies of a documentEnlarging or reducing a document Adjusting the settings and copying a photograph Using the default settings to copy a photographCopy Photo Option Settings Description Copying a photographPhoto Paper Quality Automatic Darkening or lightening a copy of a photograph Changing the number of copies of a photographEnlarging or reducing a photograph Before you begin scanning ScanningSetting Options Scanning Adding a profile and address book for Scan To Email Scanning Adding a profile for Scan To Network Folder Scanning Type a Profile Name and a Folder Path Loading originals for scanningScanning multiple pictures simultaneously Scanning from the computerScanning from the control panel Control panel, Scan Option Settings DescriptionPrinter control panel, Scanning from the Online Printer Management ToolFaxing Connecting the printer for faxingBefore you begin faxing Selecting the country/regionOr Cable telephone Other end into the wall phone jackPhone jack Faxing If you share the line with an answering machine or telephone Determining whether your phone line is dedicated or sharedEntering fax sender information If you have an answering serviceFax Option Settings Description Setting fax optionsSelect Yes to disable call waiting, then Black or Start Color Start Black or Start ColorUsing symbols in phonebook entries Setting the answer mode auto answer or manualSymbol Description Response by fax Working with the phonebookEditing a phonebook entry Adding a new phonebook entryPress Phonebook Deleting a phonebook entry Loading originals Preparing a fax for transmissionPrinting a fax cover Sending a fax Changing resolution and brightnessUsing the phonebook to send a fax Using the numeric keypad to send a fax Using Quick Dial to send a faxUsing the Redial button to send a fax Receiving a faxReceiving a fax manually Fax settings reportPrinting fax reports Fax confirmation Canceling a faxFax activity log Press to select Print Fax Conf.Maintaining Your Printer General care and cleaningCleaning the scanner glass and document backing Maintaining Your Printer Replacing ink cartridges Maintaining Your Printer Kodak ESP Office 2100 Series All-in-One Printer To update the firmware To update the softwareUpdating the software and printer firmware Select Start All Programs Kodak Kodak AiO Printer ToolsClick Check for Printer Firmware Updates Click Check for Software UpdatesChecking ink levels Monitoring and adjusting printer performanceResetting factory defaults Replacing the printhead Maintaining Your Printer Remove the plastic protective cap Maintaining Your Printer Problem Possible Solutions TroubleshootingBasic troubleshooting Troubleshooting Getting help on the Web For more troubleshooting informationWi-Fi connectivity LED Power lightPower light What it means Status lightsFeatures and Specifications Product and Safety SpecificationsPhoto printing features Print performanceScanning features Copy document featuresCopy photo features Paper input tray Faxing features and specificationsAutomatic Document Feeder ADF for originals Ink cartridgesSoftware support Physical specificationsWarranty Computer with Windows OS Minimum System requirementsComputer with MAC OS Computer MinimumPaper sizes supported Paper types supportedPhotos 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cm Safety information Ink cartridge safety LCD screen safetyRegulatory compliance FCC statementEuropean compliance statement Canadian statementsGerman compliance statement Industry Canada IC Radiation Exposure StatementReach Article 33 declarations Power supply information Warranty InformationLimited Warranty Energy Star QualifiedYour Rights Limited Warranty CoverageLimitations Outside the United States and Canada Declaration of ConformityIndex Ink cartridges, replacing, 79-81 ink levels Printhead, location, 9 printing Reminder list, printing, 33 replacing Electronics Industry Alliance, 76 Energy Star program

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