FARGO electronic Quatro ID Card Printer manual My prints have streaks in them

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¥You may have tried to feed in a card that was too thick or perhaps two cards fed at once. This can sometimes cause the ribbon to tear or break. Remember, Quatro is designed to feed and print primarily onto a standard CR-80 card size (3.375"L x 2.125"W x .030" / 86mmL x 54mmW x .75mm) and will not accept cards with a thickness greater than .040" (1.0mm).

¥If you selected the Position button in the printer driver setup window and changed the Top Adjust value to an extreme negative number, such as -10, you may have over- adjusted for your specific printer. This can sometimes cause the ribbon to break just as printing begins. Try entering another Top Adjust value which is not quite so extreme, such as -5. (See Chapter 4, Section IV for more information on the Position button.)

¥If your ribbon breaks, simply tape the broken end of the supply roll directly onto the take-up roll. Then, wind a few inches worth of ribbon from the supply roll onto the take- up roll. Be sure the ribbon is passing beneath both the supply and take-up rolls.

My prints have “streaks” in them.

Symptoms: Scratches or lines travel the entire length of the printed card.

¥There may be dust on the printhead. Review the proper procedures for printhead cleaning in Chapter 5, Section II.

¥There may be a scratch or a burned out element in the printhead. Contact your authorized reseller for technical assistance.

My prints have “blotches” (small voids) in them.

Symptoms: There are small spots on the print with no ink or different colors of ink.

¥Most likely due to dust inside the printer. Review the procedures in Chapter 5, Section V for cleaning the inside of the printer.

¥May also be caused by dust or embedded contaminants on the card. Be sure the cards you are using are clean and stored in a dust free environment. Some card stocks can have embedded contaminants in their polished surface and should not be used. Only use card stock recommended for use with Quatro (see Chapter 3, Section III for card stock information).

¥May also be caused by a filthy Cleaning Roller. Refer to Chapter 5, Section X for instructions on maintaining the Cleaning Roller.

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Contents Quatro ID Card Printer UserÕs Manual Printing History Table of Contents Appendix a Magnetic Stripe Encoding Module II. about Moisture Condensation Getting StartedThank YOU Choosing a Good LocationIII. Unpacking and Inspection Applying Power Powering Up the PrinterPower Input Port II. Identifying the Printer Features About Ribbons Ribbons and CardsII. Loading Ribbon Into the Printer Release Tab Printhead Assembly Take-up Ribbon Supply Ribbon Drive Hubs Ribbon Sensor IV. Loading Cards Into the Printer III. about CardsCard Stack Card Input Tray Printing a Self Test Connecting the Printer to Your Computer Using the Quatro ID Card PrinterWindows 95/98 or Windows NT II. Installing the Windows Printer DriverWindows Panel III. Installing the 32-BIT Print Spooler for Windows 95/98Using the Quatro ID Card Printer IV. Setting UP the Windows Printer Driver Windows NT Windows 95/98Card Size Controls Color MatchingFast 32-bit Spooler Dither ModePanel Graphics Magnetics Mag Encode OnlyNo Margins Rear of Printer PositionRotate Ribbon TypeWrite Direct to Port Printing a Card Supplies Required MaintenanceII. Standard Printhead Cleaning IV. Cleaning the PRINTER’S Case III. Expanded Printhead CleaningVI. Clearing a Card JAM Cleaning the Inside of the PrinterVII. Clearing a Ribbon JAM VIII. Cleaning the Card Feed RollersInsert this end first Sticky Side Up Maintaining the Cleaning Rollers IX. Cleaning the Drive RollerMaintenance Printer doesn’t work at all TroubleshootingOn-line LED light is flashing ’m having problems printing from Windows 95/98 On/cancel LED light is flashingRibbon doesn’t seem to wind or print properly Ribbon has torn or even broken Card or ribbon is jammedMy prints have blotches small voids in them My prints have streaks in themTwo or more cards feed at the same time Photos on my ID cards look very pixelatedCard won’t feed and the on-line LED starts blinking Printing gets cut off or is not centered on the cardPrinting Area Technical SpecificationsMagnectic Track Options Encoding Mode / Magnetic Track SelectionEncoded Bit Density Magnetic Track OptionsCharacter Data Parity LRC Generation ModeCharacter Data Size Character Ascii OffsetIII. Sending Track Information II. Track Locations~1%JULIE ANDERSON623-85-1253? Introduction Appendix B Interfacing InformationII. CENTRONICS-TYPE Parallel Interface Drive roller IndexRibbon type Page
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