Lexmark 47B1001, 47B1000, X792DTE, X792DE manual Troubleshooting, Login issues

Page 4

 

4

Creating security templates using the EWS

32

Controlling access to device functions

33

Configuring PKI Held Jobs

33

Controlling access to device functions using the EWS

34

Troubleshooting

37

Login issues

37

“Unsupported USB Device” error message

37

The printer home screen fails to return to a locked state when not in use

37

Login screen does not appear when a Smart Card is inserted

37

“The KDC and MFP clocks are different beyond an acceptable range; check the MFP's date and

 

time” error message

38

“Kerberos configuration file has not been uploaded” error message

38

Users are unable to authenticate

38

“The Domain Controller Issuing Certificate has not been installed” error message

39

“The KDC did not respond within the required time” error message

39

“User's Realm was not found in the Kerberos Configuration file” error message

39

“Realm on the card was not found in the Kerberos Configuration File” error message

40

“Client [NAME] unknown” error message

40

Login does not respond at “Getting User Info”

40

User is logged out almost immediately after logging in

40

LDAP issues

41

LDAP lookups take a long time and then fail

41

LDAP lookups fail almost immediately

41

Held Jobs/Print Release Lite issues

42

“You are not authorized to use this feature” Held Jobs error message

42

“Unable to determine Windows User ID” error message

42

“There are no jobs available for [USER]” error message

42

Jobs are printing out immediately

43

Appendix A: Using the touch screen

44

Appendix B: Acronyms

46

Appendix C: Description of access controls

47

Appendix D: Using Common Access Cards

50

Notices

51

Index

54

Image 4
Contents Installation Supplement and Administrator Guide NovemberUnited States Government Rights Contents Troubleshooting Login issuesUsing this guide Overview and first stepsOverview Supported devicesPage Attaching a lock Encrypting the hard diskFollowing message appears Contents will be lost. Continue? Disabling the USB bufferInstalling the minimum configuration Configuring the deviceConfiguration checklist Configuring disk wipingScenario 1 Using two groups Scenario 2 Using multiple groupsCreating user accounts Defining groupsCreating accounts Creating security templatesSelect Manage Internal Accounts Add Entry Access controls and required levels of protection Controlling access to device functionsModifying or deleting an existing security template Access control Level of protection Disabling home screen icons Touch Home screen customizationAdministering the device Using the Embedded Web ServerSettings for network-connected devices Printing a network setupCreating a new certificate Viewing, downloading, and deleting a certificateClick Device Certificate Management New Click Generate New CertificateSetting up IPSec Installing a CA certificateUsing the touch screen Using the EWSDisabling the AppleTalk protocol Network Time Protocol Other settings and functionsKerberos Importing a Kerberos configuration file Security audit loggingUsing the touch screen Smtp settings MailSet E‑mail images sent as to Attachment Touch Fax Send Settings FaxUser access Configuring security reset jumper behaviorSetting up a fax storage location optional Creating user accounts through the EWSScenario 1 Creating groups based on department Click Setup groups for use with internal accountsScenario 2 Creating groups based on device function Configuring LDAP+GSSAPI Click Settings Security Security Setup Internal AccountsClick Add an LDAP+GSSAPI Setup General InformationSearch specific object classes optional Ldap Group NamesPage Start the authentication token application Configuring Common Access Card accessConfigure PKI Authentication Page Modifying or deleting an existing security template Configuring PKI Held Jobs Controlling access to device functionsFor Access Control, select Solution‑specific access control Controlling access to device functions using the EWS Administrative MenusFunction Access ManagementDevice Solutions Troubleshooting Login issuesUnsupported USB Device error message Login screen does not appear when a Smart Card is insertedVerify the Date and Time on the Printer Users are unable to authenticateMake Sure the Kerberos File has Been Uploaded KDC did not respond within the required time error message Make Sure the IP Address or Host Name of the KDC is CorrectMake Sure the KDC is Available Make Sure Port 88 is not Blocked by a FirewallClient Name unknown error message Login does not respond at Getting User InfoIncrease the Panel Login Timeout Interval User is logged out almost immediately after loggingLdap lookups take a long time and then fail Ldap issuesLdap lookups fail almost immediately Held Jobs/Print Release Lite issues Unable to determine Windows User ID error messageThere are no jobs available for User error message Make Sure PKI Authentication is Setting the Correct User IDJobs are printing out immediately Make Sure PKI Held Jobs is Installed and RunningMake Sure ALL Jobs are Required to be Held Using the on‑screen keyboard Appendix a Using the touch screenUnderstanding the home screen Shift Appendix B Acronyms Acronyms used in this guideAppendix C Description of access controls Access controlsBe ignored flushed when this function is protected Device Solutions Appendix D Using Common Access Cards Using a Common Access Card to access the printerLexmark Software License Agreement Page Page Index Page 3065326

X792DTE, 47B1000, X792DE, 47B1001 specifications

Lexmark is renowned for producing high-quality printers and multifunction devices that cater to a variety of business needs. Among its notable products are the Lexmark 47B1001 toner cartridge, the X792DE, and the X792DTE multifunction printers. These devices are designed to enhance productivity and efficiency in work environments, offering an array of features that stand out in the competitive landscape.

The Lexmark 47B1001 toner cartridge is specifically designed for use with the Lexmark X792DE and X792DTE printers. This cartridge is known for its impressive yield, providing high-quality prints while reducing overall printing costs. It employs advanced toner technology that ensures sharp text and vibrant images, making it ideal for both color documents and professional-grade presentations.

The X792DE is a versatile multifunction printer that combines print, copy, scan, and fax functions all in one robust device. It boasts a print speed of up to 55 pages per minute, allowing users to manage high-volume printing tasks efficiently. One of its standout features is a user-friendly touchscreen interface, which simplifies navigation and access to various functions. The printer supports a wide range of media sizes and types, from standard letter-size paper to larger formats, enabling versatile printing options for various business needs.

The X792DTE variant further enhances the capabilities of the X792DE by incorporating additional features such as advanced finishing options. This model can perform duplex printing and offers stapling, hole punching, and booklet creation, making it a perfect fit for businesses that require high-quality output with professional finishing touches. Additionally, both models support mobile printing through various platforms, ensuring that users can print documents directly from their smartphones and tablets seamlessly.

Both the X792DE and X792DTE utilize Lexmark’s award-winning color matching technology, which ensures consistency and accuracy in color reproduction across different print jobs. These printers are engineered for durability and reliability, featuring robust components that can withstand the rigors of daily use in a busy office environment.

In summary, the Lexmark 47B1001 toner cartridge, X792DE, and X792DTE multifunction printers represent a powerful combination of efficiency, quality, and versatility. With their impressive features and advanced technologies, they are well-equipped to meet the demands of modern businesses, helping to streamline workflows and enhance productivity in any office setting.